Question about RCA OPAL M4001 MP3 Player

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Formatted I formatted my Opal and now everytime it starts up it says its updating data base but then just shuts down.

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Needs a firmware update - sometimes a reformat can corrupt the original database - a firm upgrade will reload it - RCA's website will have the upgrade

Posted on May 23, 2008

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Posted on Jan 02, 2017

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1 Answer

Wont do nothing but initializing


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and not completing initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Regards.

Mar 31, 2010 | RCA OPAL M4001 MP3 Player

Tip

My Opal does not start. How do I reset my Opal?


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and does not complete initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Note: The procedure above must be used when the Opal is not starting at all. When instead the opal is starting, but it is not recognised by the computer, procedure will be different. In that case test the player on a different computer. Test different USB cable.Restart computer and Opal. Reset computer by disconnecting power cord, and eventually removing battery for five minutes. Try using System Restore to restore the computer to a date before having the problem. Reinstall Windows Media Player. Check System and USB hardware settings and driver on computer..

on Mar 31, 2010 | RCA OPAL M4001 MP3 Player

1 Answer

RCA MP3 player, Opal, M4008. I just formatted it


Support site of RCA:
http://support.rcaaudiovideo.com/

Go to this support site for Opal, your model: M4008

The firmware is on voxxsupport file named FWUtility_1.2.4.exe download location: Opal firmware

For video converting use next link:
RCA video converter download

Sep 09, 2009 | RCA M4008 MP3 Player

1 Answer

My RCA Opal M4002 is not working with windows media player


Make sure its set to sync to windows media player and that you are using Windows Media Player 10 or above

Jan 06, 2009 | RCA OPAL M4001 MP3 Player

1 Answer

RESET didn't work


The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player. If this does not work, I suggest that you reformat the player by using the Windows format command on the unit. To reformat the memory:
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device.
Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe

Dec 02, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Its actually an rca opal M4008


myspacepepe this just worked for me. Try downloading the firmware here:


http://www.fixya.com/support/t322643-rca_opal_m4008a


Then read this solution another user posted. Hopefully this helps you. I had the same issue.




I had this problem. Backing up data wasn't a concern though, as I hadn't anything on the OPAL yet.
First I let the OPAL charge up for 3 hours. Then I made sure it was powered off. I had previously downloaded onto a PC the firmware update for the M4004 which also works on the M4008 and other OPAL's. I plugged the OPAL into the PC, and booted up the PC. After installing the firmware package in the PC, you get an install screen for the new firmware with a format option for the OPAL. I selected that option, but the "start" button was greyed out as the PC still couldn;t see the OPAL. I pressed the reset (paperclip in the back of the OPAL) for about 15 seconds, than held down the "Play" button and waited. Eventually the software recognized the OPAL, and started to format it.
If you get a dialogue to restart the PC, press NO! You have to read the instructions that come with the install. Eventually I reformatted the drive, and installed new firmware.
BTW, there was no picture folder after I did this, so I just created a new folder named picture and it worked fine for the thumbnail pics I threw in there. Also when I use a MAC with the OPAL, I power the MAC up with the OPAL off but attached. After drag and dropping files into the OPAL, I power down the MAC. After power down the OPAL will after a pause give the "building databases please wait" messages, then when done go to the start menu. It is difficult on a MAC to eject the OPAL, it just reappears on the desktop so shutting down is the only safe way to administer the device. But to update firmware, which is easily corrupted BTW if you unplug the thing at the wrong time, you HAVE to do it on a PC operating system. Might work on an Intel MAC with a PC OS though.
Hope this helps.

Jun 03, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Rca opal mp3 M4008A


Make sure the hold button on the right side of the player is pulled down away from the arrow.
I had this same problem today one I move the hold button, it rebuilt the database and
went into the menu.

hope this helps

Jan 14, 2008 | RCA OPAL M4001 MP3 Player

2 Answers

When I turn on my mp3 player it says 4MB needed for profiling.


it probably means 4mb to show the screen so delete somthing off it and try

Jan 05, 2008 | RCA OPAL M4001 MP3 Player

17 Answers

RCA Opal M4008A


I had this problem.  Backing up data wasn't a concern though, as I hadn't anything on the OPAL yet.
First I let the OPAL charge up for 3 hours.  Then I made sure it was powered off.  I had previously downloaded onto a PC the firmware update for the M4004 which also works on the M4008 and other OPAL's.  I plugged the OPAL into the PC, and booted up the PC. After installing the firmware package in the PC, you get an install screen for the new firmware with a format option for the OPAL.  I selected that option, but the "start" button was greyed out as the PC still couldn;t see the OPAL.  I pressed the reset (paperclip in the back of the OPAL) for about 15 seconds, than held down the "Play" button and waited.  Eventually the software recognized the OPAL, and started to format it.
If you get a dialogue to restart the PC, press NO!  You have to read the instructions that come with the install. Eventually I reformatted the drive, and installed new firmware. 
BTW, there was no picture folder after I did this, so I just created a new folder named picture and it worked fine for the thumbnail pics I threw in there.  Also when I use a MAC with the OPAL, I power the MAC up with the OPAL off but attached.  After drag and dropping files into the OPAL, I power down the MAC.  After power down the OPAL will after a pause give the "building databases please wait" messages, then when done go to the start menu.  It is difficult on a MAC to eject the OPAL, it just reappears on the desktop so shutting down is the only safe way to administer the device.  But to update firmware, which is easily corrupted BTW if you unplug the thing at the wrong time,  you HAVE to do it on a PC operating system. Might work on an Intel MAC with a PC OS though.
Hope this helps.

Dec 29, 2007 | RCA OPAL M4001 MP3 Player

4 Answers

RCA Opal M4008


This is the BEST solution. I just had the same problem and ran across this solution and it actually worked. If you are experiencing this problem, this is the only fix I found and I have tried several. Solution #2 posted on Dec 30, 2007 4%20stars_w.png
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Billy_K
Rank:nonexpert_s.gif Apprentice
Rating: 95%, 9 votes
I had this problem. Backing up data wasn't a concern though, as I hadn't anything on the OPAL yet.
First I let the OPAL charge up for 3 hours. Then I made sure it was powered off. I had previously downloaded onto a PC the firmware update for the M4004 which also works on the M4008 and other OPAL's. I plugged the OPAL into the PC, and booted up the PC. After installing the firmware package in the PC, you get an install screen for the new firmware with a format option for the OPAL. I selected that option, but the "start" button was greyed out as the PC still couldn;t see the OPAL. I pressed the reset (paperclip in the back of the OPAL) for about 15 seconds, than held down the "Play" button and waited. Eventually the software recognized the OPAL, and started to format it.
If you get a dialogue to restart the PC, press NO! You have to read the instructions that come with the install. Eventually I reformatted the drive, and installed new firmware.
BTW, there was no picture folder after I did this, so I just created a new folder named picture and it worked fine for the thumbnail pics I threw in there. Also when I use a MAC with the OPAL, I power the MAC up with the OPAL off but attached. After drag and dropping files into the OPAL, I power down the MAC. After power down the OPAL will after a pause give the "building databases please wait" messages, then when done go to the start menu. It is difficult on a MAC to eject the OPAL, it just reappears on the desktop so shutting down is the only safe way to administer the device. But to update firmware, which is easily corrupted BTW if you unplug the thing at the wrong time, you HAVE to do it on a PC operating system. Might work on an Intel MAC with a PC OS though.
Hope this helps.

Dec 28, 2007 | Audio Players & Recorders

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