Question about Western Digital My Book Premium Edition WDG1C5000 500 GB FireWire 400 (1394a) Hard Drive

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Powers up but is not recognized by windows operating

WD MY Book 500GB USB or Network Storage Hard Driv powers up but is not recognized by windows operating

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  • Anonymous May 18, 2008

    powers up, but information is not retrieved.

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This is a solution that worked for me, but should only be tried if you've reached the conclusion that the hard drive is dead, out of warranty and ready to dump it for a new one.
On the inside of the fancy casings of these external drives lies a standard sata or IDE hard drive like you would normally find on the inside of your desktop.
Try opening the case and removing the hard drive itself to plug into a desktop which has the same connections and see if that works.
I work as a tech support agent for one of the departments that just can't afford data recover and luckily with this solution I was able to save the hard drive and just plug it into their machine as an internal rather than an external.
I REPEAT THIS SHOULD NOT BE DONE IF THE DRIVE IS STILL UNDER WARRANTY.
Hope this helps, Cheers!

Posted on Jun 16, 2009

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