Question about Smart Pool Inc Dolphin Diagnostic Automatic Pool Cleaner Ne250

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I have a Dolphin Orbit diagnostic pool cleaner approx 3 years old haven't used it for some months. Put it back in the pool and now it won't work any suggestions

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It is either going to be that your impeller is blocked or your drive system has something stuck in it. Check your wheels, axles, etc. for obstructions. If it is not either one of these, it is going to be an issue with the electrical system and you are going to have to take it into a pro that specializes in robotic pool cleaners.

Posted on Sep 30, 2010

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Posted on Jan 02, 2017

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Goes to wall and turns itself over. It is clean.


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Stops running after about 2 minutes


Question the manufacture about a new circuit board.

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Jul 10, 2010 | Dolphin Maytronics Diagnostic Robot...

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Dolphin Interactive pool cleaner stops running


If the dolphin is falling backward when it meets the water line, there is an easy fix. The automatic pool cleaners often have this problem. The easiest solution is to remove the handle floats and attach an 8 oz weight to the bottom inlet cover.

May 23, 2010 | Smart Pool Inc Dolphin Diagnostic...

1 Answer

Our Dolphin Orbit poolcleaner ( one year old) works for only a few minutes, as soon as it starts to climb the wall it cuts out. If I turn it off and pull it to the pool bottom it will start again but the...


Have a dolphin orbit pool cleaner and the cord just winds itself in knots all the time and then takes us a long time to wind it back. This machine is new and our old one never did this what is happening

Nov 15, 2009 | Sport & Outdoor - Others

1 Answer

Dolphin pool cleaner stops after 3-5 minutes


It is usually either the power supply or the motor unit or both. None of those items are considered do-it-yourself repairs. For information on sending the unit in for service you can check with the manufacturer at www.maytronicsus.com or try us at www.arrowpools.net. If the unit is several years old and in need of repair and also the replacement of wear items such as brushes and/or tracks, it can be cost prohibitive to fix. It is helpful if you get the serial number from the units casing when you contact us or Maytronics so we have an idea of how old it is.

Nov 03, 2009 | Smart Pool Inc Dolphin Diagnostic...

1 Answer

Can't turn the unit on.


Does your power supply have the fuse on the back of it? If so, check the fuse. If not, send it in for warranty service using our dolphin service form at www.arrowpools.net.

Jul 14, 2009 | Smart Pool Inc Dolphin Diagnostic...

1 Answer

I have the exact same problem with my unit!


It is probably the motor unit and should still be under warranty if it is less than 2 years old. You can use our Dolphin service form at www.arrowpools.net or contact the manufacturer at www.maytronicsus.com for service information.

Jul 12, 2009 | Smart Pool Inc Dolphin Diagnostic...

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