Question about Nintendo DSi Matte Blue Console

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We have a nintendo dsixl. we also have a cisco n router that works fine with our hp laptop. we can not get the ds to pick up a signal or if it picks up a signal it is very weak and disconnects quickly. what can we do? also what does WEPkey mean?

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If the internal wireless does not work there are a couple items to check. First make sure that the wireless router supports 802.11b, as routers that only broadcast in 802.11g or 802.11n may not be compatible. Then make sure that the DS is within proper range of a wireless router and has a signal strength of at least two bars. If trying to play a multi-player game, make sure that all DS systems are within 30 feet of each other, and that each DS has its own game card if needed. When trying to connect to a wireless router, also make sure that the correct encryption key is being used. The DS lite will also only work with WEP (Wired Encryption Protocol), because WPA (Wi-Fi Protected Access) is not supported. The website at the bottom of this guide is a link to Nintendo's Customer Service site that has information on how to configure your specific wireless router based on its manufacture and model number. If these steps do not work, the wireless card in the DS may need to be replaced. Additionally, Nintendo has found the following routers to have known compatibility issues.
Actiontec GT704-WG
Belkin F5D7231-4 ver 1102
Belkin F5D6231-4 ver 1000
Belkin F5D7230-4 ver 4000
D-Link DI-514 ver B1
D-Link DSL-G604T
SMC SMC2804WBR-G product code: 751.7412
The following link has information about properly configuring your specific WiFi router to work with the DS.
nintendo.com/consumer/wfc/en_...

Posted on Sep 17, 2010

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This issue doesn't seem to be an issue with Nintendo at all. Check with your wireless router and also check if other wireless devices like a laptop and phones are picking up the internet. Also, check the distance of the wireless router from your Nintendo DSi.

For any further help, please revert.
Thanks for asking!

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