Question about Nintendo DSi Matte Blue Console

1 Answer

We have a nintendo dsixl. we also have a cisco n router that works fine with our hp laptop. we can not get the ds to pick up a signal or if it picks up a signal it is very weak and disconnects quickly. what can we do? also what does WEPkey mean?

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 358 Answers

If the internal wireless does not work there are a couple items to check. First make sure that the wireless router supports 802.11b, as routers that only broadcast in 802.11g or 802.11n may not be compatible. Then make sure that the DS is within proper range of a wireless router and has a signal strength of at least two bars. If trying to play a multi-player game, make sure that all DS systems are within 30 feet of each other, and that each DS has its own game card if needed. When trying to connect to a wireless router, also make sure that the correct encryption key is being used. The DS lite will also only work with WEP (Wired Encryption Protocol), because WPA (Wi-Fi Protected Access) is not supported. The website at the bottom of this guide is a link to Nintendo's Customer Service site that has information on how to configure your specific wireless router based on its manufacture and model number. If these steps do not work, the wireless card in the DS may need to be replaced. Additionally, Nintendo has found the following routers to have known compatibility issues.
Actiontec GT704-WG
Belkin F5D7231-4 ver 1102
Belkin F5D6231-4 ver 1000
Belkin F5D7230-4 ver 4000
D-Link DI-514 ver B1
D-Link DSL-G604T
SMC SMC2804WBR-G product code: 751.7412
The following link has information about properly configuring your specific WiFi router to work with the DS.

Posted on Sep 17, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When loading r4 card in the dsixl gives error message "an error has occured.Press and hold the power button to turn off and see manual" The version of the r4 is 1.41 and the card has worked in...

either your card reader is damaged or you downloaded the new system update wich prevents use of the r4 card. please rate my solution, good or bad.

May 14, 2011 | THQ Alex Rider: StormBreaker for DS

1 Answer

The internet will not work

The problem if you may be using an encryption on your router not supported by Nintendo DS systems. I would suggest going into your router and creating a separate SSID on your router with WEP encryption as that is what all DS's will pick up and connect to.

May 02, 2011 | Nintendo DSi Black Console

2 Answers

I have pokemon white version & it says we do not have wifi connection when we do have it at our house. What do we need to do to make it work?

The DS Lite does in fact connect to wi-fi via a router. For example you can have a Wi-Fi battle with any random person around the world if you have wireless internet in your house on Pokemon Black or White. My thought would be that your router has an encryption type that your DS does not support. The same thing happened to me. You can first try to go to the main menu of your Pokemon game and click on the Nintendo WFC Settings. Through here try and connect to your router by entering the password you have set for your router. If this still doesn't work try taking the password off of your router via your computer and see if you can connect then. Lites will only connect to certain types of encryption passwords. I use WEP and it works fine.

Mar 15, 2011 | Nintendo DS Lite Console

1 Answer

Can't get wifi on ds even though I have wireless router and play online with my ps3 all the time!

Some possibilities are
Your DS could be at a different frequency to the router and can not pick up the wireless signal.
The security encryption type is not supported by the DS that you are using to secure the network
Try and change some settings round in your router setup
Also the wireless could be faulty

Mar 08, 2011 | Nintendo DS Console

1 Answer

My Nintendo ds is not pikin up the internet pikes up a strong single and wen i click on it it has no signal

This issue doesn't seem to be an issue with Nintendo at all. Check with your wireless router and also check if other wireless devices like a laptop and phones are picking up the internet. Also, check the distance of the wireless router from your Nintendo DSi.

For any further help, please revert.
Thanks for asking!

Arvind S Iyer

Jan 11, 2011 | Nintendo DSi XL Burgundy

1 Answer

Received Nintendo DSiXL for a Christmas gift. Having trouble connecting to the internet. Asking for a security Key? ?

Under nintendo settings internet connection, scan for hot spot and unless your wireless router is unsecured you need to provide the wep security key or change the settings. Your security key is the 12-13 character password used to setup the wireless router if you secured it. If you do not have a router and your picking up a signal you will not be able to log on without the key.

Dec 28, 2010 | Nintendo DS Console

1 Answer

My son has an R4 card for his DS, he just DSIxl will it work?

The old R4 cards for the DS do not work in the DSi due to different firmware. You will need an R4DSi. Legal Disclaimer :- Please do not use R4 cards for playing illegaly downloaded computer games :)

Jul 27, 2010 | Nintendo DS Console

1 Answer

How do I password protect my Cisco Linksys Wireless-G Access Point: Model # WAP54G

open a browser on your computer, in the address bar type and log onto your router's administrative can set the encryption type and pick your key (password)

If you have other wireless devices you will want to consider them when you pick an encryption type, for example, nintendo ds only takes WEP I think..certains things like that...if it's just the computer, no worries.

Be sure to write them won't access them for a long time, and when you need them, guarantee you will forget them (usually, ...I have...)

Jun 14, 2010 | Computers & Internet

1 Answer

Lose router signal everytime i restart my laptop

This seems to be an issue with the router itself. As the laptop is able to connect to other networks easily, the trouble seems to be with the router.

Try updating the firmware on the router. Also, change the wireless channel on the router and check if that helps. If the issue persists then I believe you will have to get the router replaced.

Jun 21, 2009 | Zyxel (91-004-361002) Wireless Router

Not finding what you are looking for?
Nintendo DSi Matte Blue Console Logo

271 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nintendo Video Game Consoles & Games Experts

Raj Patel

Level 3 Expert

917 Answers

Julian Wainwright

Level 2 Expert

64 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Nintendo Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides