Question about Dyson Ball HEPA Upright Bagless Vacuum - Iron/Satin Yellow

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I have good suction from the hose but none from the floor. I have cleaned it but it doesn't seem to be switching when I go from hand to floor.

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Have you cleaned out where the brush is? You need to take the bottom apart and make sure that it is clean from the brush to the fan.

Posted on Sep 16, 2010

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My dyson dc 33 doesn't have any suction at the bottom. I washed the filters and checked the hoses. But I suspect it is because I can't get the hand wand to turn off. It runs whenever I turn on the


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC33. When the vacuum is switched on and standing upright, suction will always be diverted automatically to the wand and hose for above-floor cleaning. When you recline the machine into the normal vacuuming position, the suction should be transferred to the cleaner head. Make sure the brush control is set to 'Carpets', as the brush bar will not rotate when it's set to the 'Hard Floors' position.

If it doesn't seem to be picking up as well as it should be, we'd appreciate the opportunity to talk you through some simple troubleshooting checks when you have your machine to hand. We'll be able to ensure everything is working correctly - and if a replacement part or repair is needed, we can also confirm if this is covered under your Dyson warranty.

You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We'll look forward to speaking with you.

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1 Answer

No suction at floor section only on hand held part


clean the hoses and any part connecting the actual vacuume to the floor attachment.... probably clogged or not getting a good seal....if the motor sounds like its going faster (higher pitch) then its clogged up.....

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1 Answer

Dyson dc25 floor part will not ****


Hi Mike, it's Jack at Dyson.

The cleaner head has to form a close seal with the floor surface for high pick up. Just placing a hand under the cleaner head will not cover the entire soleplate, and therefore you won't get an accurate impression of the suction power.

You can test it by turning the machine on, reclining it into the vacuuming position, turning off the brush bar using the silver brush control switch (next to the red on/off switch), then placing the cleaner head onto a sheet of newspaper or something similar. You will see the paper seals closely with the soleplate.

If you're still concerned after you've tried this, please get in touch with us directly. Our experts are on hand to help, and you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Jun 30, 2013 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Low suction


Check the tube that leads down to the brush head for clogging as well as any motor or HEPA filters. If that still shows nothing, take the cover off the brush head (like you're changing the belt) and look for obstructions in there. Usually, if you have low suction on the accessory hose, the problem is with a motor filter, HEPA filter, or a clog where the hose goes into the unit. If you have good suction on the accessory hose but none on the floor, it's usually in the brush head (clog or broken belt) Good luck

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1 Answer

No suction


Check the tube that leads down to the brush head for clogging as well as any motor or HEPA filters. If that still shows nothing, take the cover off the brush head (like you're changing the belt) and look for obstructions in there. Usually, if you have low suction on the accessory hose, the problem is with a motor filter, HEPA filter, or a clog where the hose goes into the unit. If you have good suction on the accessory hose but none on the floor, it's usually in the brush head (clog or broken belt) Good luck

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cleaning all filter Assy and all Handle Assy and Hose Assy...

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1 Answer

Loss of suction


There is a blockage . Check the small hose under the sole plate

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I have the bissel power steamer / powerbrush # on front at bottom 310-3150 bought in october used it 2 times 3rd time it started acting up as follows
cleaned all parts. the spin dial wont spin. the switches on both steamer and hand wand won't spray. Sometimes works then stops. Water comes out the bottom when sitting. All parts look fine no damages.

Jan 10, 2009 | Bissell 1693 PowerSteamer Upright Vacuum

1 Answer

Hoover Savvy has limited suction when cleaning the floor and carpet


With the unit standing upright, double check the clear plastic air passages on the sides of the vacumn to see if they are clogged.

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3 Answers

Fantom Twister


On my fantom cylone I use a 2 foot wire with small hook. Open bottom and push wire up the vacuum channels. There is also a channel that goes to the brush. Check for suction at hose. If none then your one of your channels going up are blocked. If you have suction at hose but none at floor brush then channel to floor brush is plugged.

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