Question about Philips Audio Players & Recorders

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For Christmas I bought my daughter a Philips GoGear 2GB MP3 Player. I have tried to charge the battery using the USB to my laptop and desktop computer but it will not charge. On the battery signal it has a strike through it. I have changed USB cable but still no progress.

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  • rsniv Dec 27, 2008

    I got my Philips 2GB GoGear MP3 player fro Christmas. How do I charge it? When I plug it in to my flashdrive wire, it saya "OK to disconnect". Please Help!!!!!

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My mp3 will not charge and it all the way dead and i do not have the cd to put the soft ware om my computer

Posted on Nov 25, 2008

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I bought a Gogear 2gb philips SA018 mp3 player i dont know how to start it and download anything theres no instructions and its not showing anything. how do i charge it?


I have problems with the Philips SA018 4gb MP3 player. While it is connected to the computer the it shows green once it is disconnected it goes red and nothing works.The battery should be fully charged as it shows green,but as I have said once it is disconnect it turns red and that's it...there is no joy.I wonder is there a problem with the battery...? Has anyone else had this kind of issue?

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Charge it. If that doesnt work, take it back to walmart for a refund.

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reset it and hook it up to charge. and if it runs on real batteries change em

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if you get a usb compatible wall charger(you know what I'm talking about right?) and a small mp3 player usb cord from walmart it should work out fine. You could also go to radioshack and ask for assistance-othats what i would do

May 13, 2009 | Philips Audio Players & Recorders

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Will not turn on


Make sure that the hold/lock switch isn't engaged, and make sure it has been plugged into the computer for 3-4 hours to fully charge.
If it still won't work, run a Repair in the Philips Device Manager.

-Tha Mp3 Doctor

Jan 20, 2009 | Philips GoGear SA3125/37 MP3 Player

1 Answer

HD6330 GoGear seems to have a virus


Chris, The reason the gogear shuts down is the battery needs charging. The lead that was supplied when new, was fitted with three plugs on it, one went into a power outlet (AC) one plugged into the base of the player, the last one (USB) into your P.C.
You should also have a CD with Philips device manager on, this needs downloading to your laptop, Windows media player version 10. is the only version Philips recomend for up / downloading music to the player.

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you might have a faulty charger or the battery just won't charge , if you can exchange it back at the store I would do that , but otherwise the charger would have to be tested and the battery , and if those are ok then something is wrong in the mp3 player

Oct 12, 2008 | Philips GoGear SA2825/37 MP3 Player

1 Answer

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Here is something that might help from tha mp3 doctor which i have gotton, thogth I still need the deivce manger:

1) Make sure the usb charger is in the lock position before trying to charge.
2) Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

3) after repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

-Tha Mp3 Doctor

Hope that helps and I just toke this from what I was told.

Jan 25, 2008 | Philips GoGear SA178 MP3 Player

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