Question about SanDisk Sansa e250 MP3 Player

1 Answer

It says "bad track" and shuts off while connecting to my computer.

I bought my sansa e250 about 7 months ago and now it doesnt work. On almost all of my songs it says bad track and now whenever i plug my sansa e250 into my computer it will start saying connecting...connected...and then it fades to white and restarts itself over and over again. This makes it to where i can't even delete the songs that i want to or even get on to the program where i view my songs. However it will turn on when its not plugged into my computer and i can listen to songs but i am only limited to a few because most of them say bad track.

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  • Cody King May 17, 2008

    Also i noticed it only restarts itself at a certain time. I use real player to transfer my songs and whenever i go into it, click the transfer tab, and choose sansae250 it restarts itself. i tried using a different program but i got the same result as soon as i chose the sansae250 link.

  • Cody King May 17, 2008

    Well i solved my own problem. what i did was switch the cord into a different usb slot while it was loading



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Switch the cord into a different usb slot while it was loading

Posted on May 25, 2008

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You should be able to hold the power button (as if you were turning it on) for 20-25 seconds, which will shut it off completely. It should work as if nothing happened when you turn it back on again. Hope this works for you!!

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Connection issue where snsa dies and restarts


I had this problem a few months ago, what is wrong is, you have a bad driver, something that you can do is switch the USB mode, this should work. If you have tried to the driver and switch the USB mode and it still doesn't work, then let me know.

Good Luck,

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Feb 04, 2009 | SanDisk Sansa e250 MP3 Player

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Bad track error. songs arent deleting after reformatting and resetting multiple amounts of times.


There are 2 ways to format an mp3 player - if you were formatting the mp3 player from "My Computer," then try reformatting from Windows Media Player instead - I have a "tips and tricks" entry on How to Format an Mp3 Player for details

If that doesn't work, then double-click on My Computer, double-click on the Sansa player, and go to the various folders that it lists - music, voice, etc. Delete the songs ONLY - do not delete the dat, bat, ini, inf, or other system files

Jun 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Bad Track


You will probably have to reformat the player, but the "bad track" message could also be caused if the songs you are trying to download have an expired DRM license.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

May 26, 2008 | SanDisk Sansa E280 MP3 Player

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Connected - disconnected


i have had my Sansa e260 for about 6 months and while i was listening to a song it kept saying Bad track , Bad track , i got worried so i shut it off. Now its alsost like the power button is being held in it keeps showing the screen that comes on when you turn it on. When i plug it into my computer it doesnt even show up on the Monitor. i dont know what happened to it or how to fix it. Please HELP!!

Feb 22, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Bad Track


Change the Mode on the device and try to format again.

SETTINGS>MODE or USB MODE.

If that doesnt work. This will;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.




Best of Luck.

Nov 19, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

MSC MODE AND MTP MODE


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Oct 27, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Cant get my sansa to shut off


This is a freeze issue. Let it eventually just run down on betteries and be sure you only add tracks which are formatted for the Sansa to be able to play. If there is a reset button combo in the manual, use that otherwise draining the battery will work... Thanks!

Jul 27, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa frozen


try taking off the back plate and take out the battery then put it back in and turn it on

Feb 08, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

My player(sandisk sansa e250) doesnt play any track


I solved this problem by formatting the player. But I still have a problem that my computer doesnt detect the player in MTP mode.

Dec 27, 2006 | SanDisk Sansa e250 MP3 Player

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