Question about Voyetra Turtle Beach Turtle Beach Ear Force X1 Headphones

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Ok, I put the headset plug into the tv, so its in the headset jack (for the tv) and i sit down, get into the party. I can hear them perfectly fine, but as soon as i put the plug into the wireless xbox remote, i can no longer hear them, but i can talk. I know im talking because the volume indicator in the party shows im talking, when i cant hear anyone. I know there talking because the volume indicator is showing that they are infact talking as well.. i already but the headset out of the box so theres really no way of returning it...and i dont want to go back just to get a new headset

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Posted on Jan 02, 2017

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SOURCE: Cant Talk Through Turlte Beach Headset

Your controller cable may be broken. Here's the link to buy a new one:

http://www.turtlebeach.com/products/efx1/replacementparts.aspx

Posted on Jul 17, 2009

  • 2 Answers

SOURCE: My brand new x31 turtle beaches are having

tomtom i have the exact same problem with the x31, i just f'ing got it too

Posted on Dec 31, 2009

  • 58 Answers

SOURCE: I can Talk and hear game sound but i cant hear game or party chat

You probably kinked your controller cable. That will cause the mic to malfunction. You should purchase a new controller cable on TurtleBeach's website. They are only $4.95.http://www.turtlebeach.com/products/efx1a/replacementparts.aspx
Also make sure you have the Xbox Live settings on "Play through headset"

Posted on Mar 04, 2010

  • 63 Answers

SOURCE: When I talk no one can hear me but I hear them

If your X3's microphone is working, you should be able to hear yourself in the headset when you talk into it. Plug the chat-controller cable in both the headset and the controller, then talk into the X31 mic. Can you hear yourself in the headset? If yes, then the microphone is OK but you probably need a new chat-controller cable. If not, then the microphone may be broken and you should contact Turtle Beach tech support at support@turtlebeach.com.

Posted on Mar 09, 2010

  • 63 Answers

SOURCE: when i talk people cant hear me though turtle

If you have an X1 headset...
Try using the X1 headset and mic with your PC (sound card). Green plug goes to green jack, Pink plug goes to pink jack. Can you hear your voice thru the X1 mic on your PC? If yes, then the mic works but the chat-controller cable is probably broken and should be replaced. If no, then the mic may be broken and you should contact Turtle Beach's tech support for help -- support@turtlebeach.com.

Posted on Mar 11, 2010

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1 Answer

I can hear callers through my s11 plantronics headset but after using and trying all configuration no.'s they can't hear me at all


Make sure the Plantronics S11 headset is plugged into your handset jack on your phone, not the headset jack, this will make a difference on most phones. After plugging the S11 into the handset jack on your phone, you will need to pick up your handset receiver and sit it off to the side of the phone to place a call or to receive a call, after you are finished with your call sit the handset receiver back in the cradle on your phone.

Good luck from Headsets Direct!

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Just got the headset(again) and followed the instructions yet i can not hear game play out of my headset and these are my second pair thinking it was a faultly issue but its not plz help. my friends can...


Make sure the headset is plugged into either the headphone jack on your TV or the adapter that comes with the headset. If they are plugged in securely then make sure the dongle on the cable has the volume turned up. Check the xbox settings to make sure the volume is up as well. If still no luck you may have to contact turtle beach support to assist.


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May 25, 2011 | Voyetra Turtle Beach Ear Force X11 Headset...

1 Answer

How do i fix the volume because i do not have sound? my tv has no volume/sound. tried turning the tv up and down but still no sound


1 - hi
2 - check the jack for headset
- if you heard any sound with headset = your speakers are burned
3 - if you always use this jack for head set its maybe got problem = when push or pull the headset jack if you hear any sound from speakers your headset socket should change
4 - if you didnt hear any sound from both (speaker and headset) it means your ampilifire should repair

May 23, 2010 | Emerson CR202EM9 TV

1 Answer

When I talk no one can hear me but I hear them


If your X3's microphone is working, you should be able to hear yourself in the headset when you talk into it. Plug the chat-controller cable in both the headset and the controller, then talk into the X31 mic. Can you hear yourself in the headset? If yes, then the microphone is OK but you probably need a new chat-controller cable. If not, then the microphone may be broken and you should contact Turtle Beach tech support at support@turtlebeach.com.

Feb 28, 2010 | Voyetra Turtle Beach Ear Force X3 Wireless...

1 Answer

My turtle beach problem is that i hear no sound at all i cant hear chatting or the game audio


With the X1 plugged in, look at the white volume control box (on the main cable about a foot down from the headset). Is the LED on that box lit up green or red? If yes, then it's got power. If not, then the headset is defective and you should contact Turtle Beach about it. support@turtlebeach.com.
If the light is lit, then you might want to try testing the X1 with an iPod or other portable music player that has a 1/8" (3.5mm) headphone jack.
- Plug the X1 USB plug into a USB port on a PC, Xbox or whatever. - Plug the X1 green plug into the headphone jack on your player. - Turn the volume up about 1/2 way on the player and on the X1. - Play a track on the player.
Do you hear sound? If so, your X1 is OK, but you may need to adjust settings on your Xbox. If not, then you have a problem with the X1 and you should contact Turtle Beach about getting it replaced or fixed. support@turtlebeach.com.

Jan 11, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Why do I hear music coming from my MP4 player when I have the earphones plugged in?


There is a switch inside the player headset female jack that is deactivated by headset the male jack when it is plugged in. The switch deactivates the outside speakers. In your case, the switch is not deactivated so you hear sound from both. Three things may cause the problem that you need to check.
  1. You are using a not compatible headset. Make sure headset used is compatible with the player.
  2. The headset is not properly inserted. Insert the headset firmly and make sure it sits firmly in.
  3. The switch inside the unit is defective. It may be stuck or broken. Disassemble the unit to check the switch. Insert the headset and make a visual check if it hits the said switch and deactivates it. You may need the help of a person with know-how in electronics.

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1 Answer

Turtle Beach X3 Microphone issue


It sounds like the plug and the jack are incompatible.

Check to see that both are what's called TRS connections, i.e., Tip/Ring/Sleeve.

TRS plugs & jacks provide two separate circuits (in this case, one for mic, one for phones).

TRS jacks/plugs are also called "stereo jacks".

Charlie

Aug 14, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

3 Answers

I can hear trough my headset but not talk


okay, this is obvious but first of all make sure this switch on your headset is not on mute. If alls good there go to your dashboard settings and you should see communication and make sure none of these are blocked. If this also isn't the problem it looks like you are going to need a new headset. It should have a years warrenty if that helps?

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1 Answer

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Check to see where the CS55 is plugged into in your phone (The cord coming from the back).  You should NOT have it going into the headset jack of the phone.  It should go into the phone receiver jack, and the phone receiver coily cord should go into the front of the CS55 base unit.

Mar 31, 2009 | Plantronics PL-CS55 Wireless Headset

1 Answer

No more sound from speaker


I had a similar issue on mine. The easy fix was to insert a headset jack and pull it out quickly. I think something got stuck that turns off the speaker after I put the headset in the jack once. If this is the problem, I think you should also see a headset icon when making calls, even though no headset is attached.

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