Question about Logitech Harmony One Advanced Universal Remote with Color Touch Screen

1 Answer

Looking for a replacement for my logitech harmony one battery 3.7 volt

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  • rita vigeant Sep 16, 2010

    can i purchase one if so what is the cost. Can you help do that/

  • rita vigeant Sep 17, 2010

    all set thank you

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  • Logitech Master
  • 11,800 Answers

Direct link to it
http://buy.logitech.com/store/logib2c/en_US/DisplayCategoryProductListPage/categoryid.13982300

Posted on Sep 16, 2010

  • Azrael SRL Sep 16, 2010

    It costs $30. To buy it you must have an account f you have programmed your remote at least once then you have on. Just go at that page and click Add to cart. How the payment and the shipping is done can be found on the Help page




    https://buy.logitech.com/store?Action=Di...

    I can't do it for you, i don't have an account and i can't buy it for you, only you can do that.

  • Azrael SRL Sep 17, 2010

    In that case please rate my answer as accepted.

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1 Answer

Hi there i have a logitech harmony 520 remote and my son spilt some soda on it. now the lcd display is blank all the time even when a button is pressed, but when i connect it to my pc via usb it flashes...


Please apply the following troubleshooting steps to get the LCD screen issue resolved:

1- Remove the battery from the Harmony Remote for 10 seconds and insert it back in, and test the remote to see if the screen is displayed properly. If this does not fix the issue, please proceed with the following steps.

2- Make sure you have the latest Logitech Harmony Software (version 7.6.0) installed on your computer.

3- Connect your Harmony Remote to the computer. Run the Logitech Harmony Remote software on the computer and Login to your account.

4- Click on the "Downloads" button at the top and select "Firmware"

5- Remote will go through the firmware update, which will put the Harmony Remote back to Factory Default with the most updated firmware. Then software will ask you to select "Yes" to update the remote and click on "Next" to do a remote update, which will take the information on your account with your Devices and Activities and bring them into the Harmony Remote.

6- If this Firmware Update process does not fix the LCD screen issue, try doing a Firmware Update in "Safe Mode". To do this; remove the battery from the remote, press and hold the "Off" button on the top of the Harmony Remote and insert the battery back in to the Harmony Remote. Screen will display "Safe Mode" and then please follow the steps 3 through 5 again.

If this doesnt fix the problem i suggest you contact logitech. when contacting them, do not tell them your son spit soda on it:

Logitech's Warranty is:

Nontransferable to other users and limited to the original purchaser
Valid from the first date of connect to the Logitech Harmony Remote software for a period of time determined by region

Cases not covered under warranty:

Damages caused by:

Accident
Abuse
Misapplication
Unauthorized repair
Modification or disassembly
Improper operation or maintenance
Connection to improper voltage supply

Jan 17, 2010 | Logitech Harmony 520 LCD Remote Control

Tip

Harmony Remote Glow Light Fix


Logitech Harmony Remote Control Glow light / Backlight Fix

ad2cf81.jpg

Does your Logitech Harmony Remote Control Glow Light / Backlight stay on and won't turn off?

The problem is the timing crystal.
This is a solid state component that is responsible for telling the remote when the light has been on long enough.
It is very common in these remotes for the timing crystal to fail, thus your glowlight stays on until the batteries are dead.

If your Logitech Harmony is under warranty, contact Logitech Support (1-866-934-5644) to have your remote replaced.

If you are handy with soldering solid state electronics, the part you want to replace looks like a capacitor. You can buy what you need from any electronic parts store or hobby shop, just ask for a 32.768KHz crystal.

I hope that helps.
__________________________________________
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Firmware Update
Logitech Harmony Safe Mode Fix

on Apr 27, 2010 | Televison & Video

Tip

Harmony 520 Glow Light Fix


Logitech Harmony 520 Remote Control Glow light / Backlight Fix


fd1a1ef.jpg
Does your Logitech Harmony 520 Remote Control Glow Light / Backlight stay on and won't turn off?

The problem is the timing crystal.
This is a solid state component that is responsible for telling the remote when the light has been on long enough.
It is very common in these remotes for the timing crystal to fail, thus your glowlight stays on until the batteries are dead.

If your Logitech Harmony 520 is under warranty, contact Logitech Support (1-866-934-5644) to have your remote replaced.

If you are handy with soldering solid state electronics, the part you want to replace looks like a capacitor. You can buy what you need from any electronic parts store or hobby shop, just ask for a 32.768KHz crystal.

I hope that helps.
__________________________________________
Harmony 520 Manual Download
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix

on Apr 27, 2010 | Televison & Video

1 Answer

Glowlight problem


The problem with your Logitech Harmony 520 backlight staying on is with the timing crystal.

This is a solid state component that is responsible for telling the remote when the light has been on long enough.
It is very common in these remotes for the timing crystal to fail, thus your glowlight stays on until the batteries are dead.

If your Logitech Harmony is under warranty, contact Logitech Support (1-866-934-5644) to have your remote replaced.

If you are handy with soldering solid state electronics, the part you want to replace looks like a capacitor. You can buy what you need from any electronic parts store or hobby shop, just ask for a 32.768KHz crystal.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Harmony Remote Glow Light Fix
Logitech Harmony Safe Mode Fix

Dec 04, 2009 | Logitech Harmony 520 LCD Remote Control

1 Answer

Replaced batteries in my logitech harmony remote. Will still turn devices off and on, but none of the channel or volume buttons work.


Hey!

Sometimes when the batteries are replaced, the Harmony remote needs a firmware update. If you dont know how to do one, just look at the link below

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747

Hope this helps!!

-Kennedy

Oct 20, 2009 | Logitech Harmony 550 Remote Control

Tip

Harmony 520 Glow Light Fix


Logitech Harmony 520 Remote Control Glow light / Backlight Fix


fd1a1ef.jpg
Does your Logitech Harmony 520 Remote Control Glow Light / Backlight stay on and won't turn off?

The problem is the timing crystal.
This is a solid state component that is responsible for telling the remote when the light has been on long enough.
It is very common in these remotes for the timing crystal to fail, thus your glowlight stays on until the batteries are dead.

If your Logitech Harmony 520 is under warranty, contact Logitech Support (1-866-934-5644) to have your remote replaced.

If you are handy with soldering solid state electronics, the part you want to replace looks like a capacitor. You can buy what you need from any electronic parts store or hobby shop, just ask for a 32.768KHz crystal.

I hope that helps.
__________________________________________
Harmony 520 Manual Download
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix

on Apr 27, 2010 | Logitech Harmony 520 LCD Remote Control

1 Answer

Harmony 520 glow light won't turn off. I have updated the software and tried all the suggested fixes. Is there a way to disconnect the glow light.


The problem with your Logitech Harmony 520 backlight staying on is with the timing crystal.

This is a solid state component that is responsible for telling the remote when the light has been on long enough.
It is very common in these remotes for the timing crystal to fail, thus your glowlight stays on until the batteries are dead.

I am not aware of a way simply disconnect the glow light.

If your Logitech Harmony is under warranty, contact Logitech Support (1-866-934-5644) to have your remote replaced.

If you are handy with soldering solid state electronics, the part you want to replace looks like a capacitor. You can buy what you need from any electronic parts store or hobby shop, just ask for a 32.768KHz crystal.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Harmony Remote Glow Light Fix
Logitech Harmony Safe Mode Fix

Oct 10, 2009 | Logitech Harmony 520 LCD Remote Control

1 Answer

Harmony 890 remote has no display but still has functionality


Hey!

I had this same issue with my Harmony Remote. Logitech sent be these steps and they got it working right!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

I hope this gets the display on your Harmony Remote working too!!!

-Kennedy

Oct 07, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Logitech harmony 890 display is full of lines


Hey!

I had this same issue and Logitech gave me the troubleshooting steps below that got it working again!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

I hope this helps!!!

-Kennedy

Aug 02, 2009 | Logitech Harmony 890 LCD Remote Control

2 Answers

Safe mode!


I can help you with your Harmony One Remote Control.

Replacing the firmware in your Harmony One is the way to get it out of Safe Mode.

To help you make sure the firmware update is successful:

  1. May I suggest you make sure you are running the latest Harmony Setup Software (V 7.7.0).
  2. Replace your remote's batteries with fresh ones. It is important the remote has sufficient, unvarying power when updating firmware.
I hope that helps.
______________________________________________
Harmony One Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

Apr 18, 2009 | Logitech Harmony One Advanced Universal...

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