Question about Philips ShoqBox PSS120 MP3 Player

1 Answer

Transfer of music

Device manager shows music as being transfered, but nothing shows up on the shoqbox. Tried several times, but still no joy.

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  • wotno-sounds May 29, 2008

    Same deal, I have spent a couple of hours messing around with this device, all appears to be going OK, then nothing, no music, just a lot of frustration !!

  • Anonymous Jun 06, 2008

    Trying to transfer music but still nothing. i can see all transferred in PC but nothin in device

  • marshlee Jul 22, 2008

    I have uninstalled, then re installed from the Philips CD.
    Still transfers the files, the memory is used up in the shoqbox, can see files with the MM emblem viewing from Device manager in MM, but they still dont show or play. Have restored my settings, and started from scratch again and still............ zip. Been over 8 x hrs on this dog.


  • Anonymous Dec 20, 2008

    And what software would that be that you are talking about? it didn't come with any

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  • Master
  • 4,472 Answers

Try uninstalling and reinstalling the software.
Good luck,
Lee

Posted on Jun 14, 2008

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Try using Windows Explorer instead to transfer files and see if that works:
Plug in the device to the computer making sure it is detected. Right click START button and select Explore. Scroll down the left panel to the device entry. It should be the drive listed after your DVD/CDROM drive. Click the (+) next to the entry to expand the folders. Find the folder where the Mp3's are stored. Now you can simply drag/drop the files from your PC into your player.

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1 Answer

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You have a file error: a system file may be missing or you have a format error on the SHOQBOX. To fix this problem: 1. Connect the SHOQBOX to the computer using the supplied USB cable. 2. Plug your SHOQBOX into a wall outlet with the supplied AC adapter. 3. Launch the Device Manager at Start->Programs->Philips->Philips->PSS110 (or the model number of your SHOQBOX) on your PC. * IMPORTANT: All music & content of your SHOQBOX will be erased once the factory setting is restored. 4. A dialogue box will pop up; click Restore and OK to confirm and start restoring the unit to its factory setting. 5. Follow the on-screen instructions to complete the restoration. 6. The Device Manager will close automatically once the success message is displayed. 7. Transfer a couple of songs into your SHOQBOX to confirm if the SHOQBOX has fully recovered all the files. 8. Close all opened applications and safely remove your SHOQBOX by clicking on the icon on your Windows task bar tray. 9. When prompted, ?The USB Mass Storage Device can now be safely removed from the system?, click OK and unplug your SHOQBOX. 10. Your player will display ?UPGRADING FIRMWARE?? once disconnected from the computer. 11. After firmware upgrade is complete, it will reset itself, showing the PHILIPS splash screen. 12. Press to switch on the player again.

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Once you run the program and navigate to the right location on the player it takes seconds.

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Make sure the music files are in the correct format specified on the product spec sheet; drm-protected files will not work, and most music services use them now

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