Question about Canon ImageRunner 2020i Copier

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We have a Canon Imagerunner 2020i and all of a sudden our copies are coming out offset and the screen says wrong size paper. We are using 8.5x11 paper for 8.5x11 copies.

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Check the dial or slider on the side of the cassette tray for size indicator. This will cause jamming and the improper size message. Make sure the indicator matches the size of paper in the tray.

Posted on Sep 17, 2010

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