Question about Brother MFC-5840CN All-In-One InkJet Printer

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Brother P-Touch labeller error message "Encoder Error"

When I press "print"on my Brother P-touch PT-2700, I get the message ENCODER ERROR. The list of error messages in Trouble Shooting guide does not contain this message. How do I handle this?

Philipp

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  • suegoneill Aug 08, 2008

    same thing as described. Just took out of box, typed one line into labeler, hit print button, nothing happened but ENCODER ERROR appears in the screen.

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6 Suggested Answers

  • 1 Answer

SOURCE: Errors list : 46, 50, A1

CP315C/310CN/120C/115C/117C/110C
(1) Press the (1) Press the
Menu and Mono Start keys. Menu and Mono Start keys. Next press the key four times to make the machine Next press the key four times to make the machine
enter the maintenance mode. enter the maintenance mode.
(2) Enter 8 and 0 by using the and (2) Enter 8 and 0 by using the and
Set keys.* Set keys .*
(*To enter a numerical code on models having no numerical keypad, press the key several times to (* To enter a numerical code on models having no numerical keypad, press the key several times to
display the numerical code to be entered and then press the display the numerical code to be entered and then press the
Set key. Set key. Repeat this operation for each Repeat this operation for each
numerical code.) numerical code.)
(3) Press the (3) Press the
Mono Start key several times until the purge count appears on the LCD. Mono Start key several times until the purge count appears on the LCD.
(4) Enter 2, 7, 8, and 3 by using the and (4) Enter 2, 7, 8, and 3 by using the and
Set keys to reset the purge count to zero.* Set keys to reset the purge count to zero .*
(5) Press the (5) Press the
Stop/Exit key to return to the initial stage of the maintenance mode. Stop / Exit key to return to the initial stage of the maintenance mode.
(6) Enter 9 twice by using the and (6) Enter 9 twice by using the and
Set keys to exit from the maintenance mode.* Set keys to exit from the maintenance mode .*

Posted on Mar 06, 2008

Mix-it-up
  • 832 Answers

SOURCE: brother mfc-215c unable to clean?

@artkoy:

There is no Error 10 within the maintenance of the printer!
An error starting with 10 (and two more digits) belongs to the communication device (fax).

Plz check again what two digit error you have and post again.

@peter:

you need a new waist ink absorber. plz check the forum for unable to clean or error 46. Its explained many times.

Posted on Mar 30, 2008

Mix-it-up
  • 832 Answers

SOURCE: error message on my mfc 420 mc

this has been written many times here in the forum.

plz search forum "unable to print"

Posted on Jun 23, 2008

  • 2 Answers

SOURCE: change cartridge Problem - Brother BRTPT65 P-Touch Model PT-65 Home and Hobby Label Maker Printer

Once you snap in the catridge you have to put the back of the p-touch back on. After that you can feed through the tape by pressing Code Space. If the back of your P-touch is not on it will not advance through.... I learned the hard way :) Hope it helps you all.

Posted on Dec 29, 2008

  • 1 Answer

SOURCE: can't change the font style & size on my Brother PT-65 Label make

In case you've forgotten how to change the text size, hold down 'Code' and '& Size' key to display the current setting. While still holding the Code button, push and release the '&' key to change the size.

To reset, I would try removing the batteries for a few minutes before reinstalling them.

Just two guesses.

Posted on Jan 07, 2009

wayneard
  • 1901 Answers

SOURCE: Manual Guide for the Brother P-Touch 2600 label machine

Here is a link for your manual:

Brother P-touch 2600

Once opened, click on the "Save a Copy" menu item and save it to your computer for future reference.

Thanks for using Fixya. A "Fixya" rating would be appreciated.

Posted on Jan 22, 2009

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1 Answer

When I try to print with my Brother PT-1200 label maker, it says "ERR" and does nothing. I changed batteries and the label cartridge but still nothing.


open the back of the label maker. remove the cartridge. in the lower right hand corner of the where the cartridge fits, there are 3 little posts that are pushed in when you insert the cartridge. find the holes on the cartridge that fit over those posts. cover the holes on the cartridge with tape. reinsert cartridge. try again. worked for me. If you push in the posts individually, you can figure out which one is giving you the error message. I'm not sure that it really makes a difference. I taped over all three holes and it worked fine after that. i realize its not a perfect fix, but may allow you to print anyways!

Jun 08, 2011 | Brother P-Touch PT-1200 Label Printer

1 Answer

Want its software


hi

go to following link you will get your software along with user manual

http://welcome.solutions.brother.com/BSC/public/as/as_ot/en/model_top/P-touch/2700eas.html?reg=as&c=as_ot&lang=en&prod=2700eas

Oct 28, 2010 | Brother P-touch® PT-2700 Label Printer

1 Answer

I have a brother MFC - 490CW... There is a printing error that reads Unable to print 70


There are several issues that can cause an Unable to Print message. Try the following in succession until the printer works.
1) Get a lint free cloth and clean the encoder strip. Lift the scanner unit until it locks open and slide the print head to the right if it isn't there. The encoder strip is in front of the white vinyl band. There is a warning to not touch the encoder strip - this applies to touching it with your hands. Grab the encoder strip (both sides) with the cloth. Wipe vigorously from one end to the other and return at least three times (left to right then right to left each time).
2) Check for any foreign objects (paper or anything else) in the print head path. Use a flashlight to check the corners of the unit. Check under the print head (including that right hand side where it rests during the cleaning of the encoder strip). Move it to the left to check if you moved it to the right.
3) Open the back Jam Clear Cover and check for any jammed paper. Remove anything you find that doesn't belong. Close the Jam Clear Cover.
4) Now close the scanner unit. (If you do this before opening and closing the Jam Clear Cover, the error will not reset at all.) If the error is not cleared, clean the encoder strip again.
5) If the error continues to persist, cycle the power by unplugging the printer for at least two seconds. Then plug it back in.
6) When the error message is gone, run a test by printing the Help List. Press Menu and select Print Reports > Help List and then press Black Start.
7) If the report prints, you have fixed the printer. If it doesn't print and you have cycled the power, the unit needs service. If it is under warranty contact Brother. Before having the unit serviced transfer any faxes in memory to another fax machine if you can. To do this you need to have set a Station ID for this printer (before the error message). If you do have this set, press Menu and go to Service > Data Transfer > Fax Transfer. If you are prompted to enter a fax number, you have faxes in memory. Enter the fax number of the unit that can store the faxes and press Black Start. (If No Data appears, there are no stored faxes. Press Black Start to exit the menu.)

I hope this helps.

Cindy Wells

Oct 11, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

Too much tape


Hi, it seem your label maker is set to the last(amount) of labels printed. Go to: Print Labels, click; Number of Labels; clear to set to (1) Label. That should stop the run off of labels. Thanks paul70f9

Jan 04, 2010 | Brother P-Touch 1180 Label Printer

1 Answer

Brother P-Touch 1200 label printer doesn't feed whole label


Take out your cartridge and look at the end of the tape, it should be under the guide, the skinny bar, before going into your machine. Make sure you tuck it in under that bar and it should be OK.

Aug 28, 2009 | Brother P-Touch PT-1200 Label Printer

1 Answer

I need a user guide.


You can download the manual for your P-Touch from this link on Brother's site.
http://www.brother-usa.com/Manuals/Default.aspx

Mar 26, 2009 | Brother P-Touch PT-2700 Thermal Label...

2 Answers

CHR SIZE AUTO?


Press the Return button and the machine will automatically print the size the tape will allow! :) Title:
What does the error message "CHR SIZE AUTO?" mean? Description:This message appears when the selected character size is too large for the width of the tape cassette installed.

You have the following options:

  • Press the "Print" or "Return" key to allow the P-touch machine to automatically select the maximum character size that fits the tape width.

  • Press the "BS" key to clear the message, and then install a wider tape cassette.

  • Press the "BS" key to clear the message, and then select a smaller character size by following these steps:

    1. While holding the "Code" key, press the "Size" key. The display will show the current character size.

    2. Keep the "Code" key held, and press the "Size" key until the desired size is displayed.
      If you select "AUTO", the P-touch machine will automatically adjust the character size to the largest possible size.

    3. Release the "Code" to apply the setting.


If you have the correct size tape installed and still get the error message, please try removing the cassette from the machine and reinstalling it. Also, check that the tape cassette is seated firmly in the compartment.


Note
    The following table shows the maximum character size that can be used with each tape width.

    Tape Width Maximum Character Size 1/4" (6 mm) 12 points 3/8" (9 mm) 18 points 1/2" (12 mm) 24 points 3/4" (18 mm) 42 points
Related Models PT-1900

Feb 17, 2008 | Brother P-Touch 1900 Label Printer

1 Answer

Buffer full message



"The Buffer Full message is displayed if more than 60 characters, this
would include symbols, accents, and returns, have been entered to be
print. To clear this message press the BS key to delete some existing
text and rephrase the text to maximum of 60 characters.

However if the Buffer Full message is displayed before 60 characters
have been entered to be print, then your P-touch may need to be reset.
To reset the machine:

1. Power off the machine.

2. Hold down the ""CODE"" and the C""LEAR"" keys.

3. With both keys depressed, press the ""ON/OFF"" key once.

4. Release the ""CODE"" and the ""CLEAR"" keys.

If your machine is within Warranty, please contact our Customer Support
Center at 1-877-478-6824 so that we may make arrangements according the
product warranty.

If your machine is out of warranty, you may take your machine to a
localBrother Authorized Service Center. To locate a local Brother
AuthorizedService Center visit our website (http://www.brother-usa.com).
You can also locate a local Brother Authorized Service Center by calling our automated phone system at 1-800-284-4357. This
system can provide you with either a verbal listing or a printed listing
via facsimile.

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