Question about Gaggenau EB290 Electric Single Oven
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Posted on Jan 02, 2017
I am a gaggenau engineer this is usually a fault with the door lock mechanism it can be manually reset eg remove oven and side panel pull back locking arm there is a also a built in test prog in oven clock that will switch door lock back to reset position but these will need to be done by an engineer as oven very heavy.
ring 08705 678910 for service and/or advise
Posted on Dec 19, 2007
SOURCE: Need some detective work!
In order to get the an Owner's manual download you need to supply the E-NR FD numbers on the unit' s rating plate and go to this site https://portal.bsh-partner.com/portal(bD1kZSZjPTAwOQ==)/PORTALFRAME.HTM The rating plate looks like this
The location of the E-NR - FD numbers can be also found in the unit itself. Here are some usual locations, I know your appliance is a double wall oven, but I could not find a picture of one, so I got the closest thing available, an electric range w an electric oven.
Now, if still you can not find the oven's rating plate, I suggest to take a couple of pictures of the oven, find a GAGGENAU dealer nearby, there is an email address and Ph. # on the link above. Or, click on the SERVICE tab, select Gaggenau Worldwide from the menu to the left of the picture, select the Gaggenau Dealer closer to you, contact them and send them the pictures, explain your situation and if they can provide the E-NR FD numbers to download and owners manual. Good luck!! A HELPFUL - 4 THUMBS - rating for this solution would be greatly appreciated. Thank you for using FixYa.
Posted on Dec 12, 2010
SOURCE: We just installed a Gaggenau
It is likely that there was some strain on the top unit door during installation. I am not sure why the bottom door latch would catch with top door. Is the control panel not in between?
You may need to slightly loosen the mounting screws and then tighten while checking the door for level.
Posted on Feb 20, 2011
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