Nothing work for me. please help me...it frozed for 3 days now, realy need it. try to hold down power-menu button for 15 second and nothing, stay on. take of the battery, put it back, try to hold down the volume+ and select boton at the same time and power up, but still stock at the same song...try to connect to my computer and not able to reconize it...so im stock...help help... tanks Eric Bosse
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Re: stock at the end of the songs
Try removing that one song also.
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
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Try resetting the player.Hold down the Power/Reset button for about 15 seconds to perform a normal reset. If it doesn't help then try the one below. This will reset the player to its original factory settings. 1. Press Menu to return to the Main Menu. 2. Move to Reset All and select it. 3. Select Save to reset to factory settings or Cancel to stop
Make sure the player is fully charged. 1. Connect the player to your computer. 2. Make sure the computer detects the player. NOTE: If needed, switch the player to MSC mode, 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary. To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player. If that does not do it, re-seat the battery: Then try and see if it will come on with out the battery hooked to your computer, which I see you have done but did you change modes MSC to MTP . next delete the song it keeps hanging on and re-copy it back on to the player from a different folder or re-rip it from the CD and copy it into a new folder then re-copy to the player.
Slide the hold/lock switch on and off and then hold down the "Menu" button and the center button for about 5 seconds. If this doesnt restart your iPod, try the same procedure, but instead, hold down the "Menu" button and the "Play/Pause" button for 5 seconds. This should reset your iPod.
I had the same problem with mine freezing. It happened when I kept pressing the back track button (on left side) to go back to an earlier song. It then froze in the middle of a song, couldn't hear the song, the time of the song was frozen, etc., and the unit stayed lit, despite pressing all the buttons. I tried holding down power but nothing happened. I read another person's post that you need to hold it down 15-30 seconds. I did this and it worked, you just have to hold it down until it shuts down, which was about 15 seconds as suggested, could be longer for others.
For me, next time I wont keep clicking the tracks repeatedly, I'll simply go out of the song and back to the song I want through the menu.
Thank you for the good posts. Glad I didn't have to mess with the battery like others....
It seems like your E250R is experiencing a temporary system error due to a corrupted song, and needs to be reset.
Try to "Soft Reset" your player, press and hold the "Menu" button until the LCD light and scroll wheel light turn off.
Since the player was probably left on for more than 7 hours (as you indicated), you would need to re-charge the player before proceeding further. Charge it for at least 2-3 hours.
Next, try to format the player to rid of any corruption then re-transfer the songs. If you have subscription songs, then I would suggest to delete the song you last played which caused the error.
I hope this helps. There is another solution for the player, but for now this might actually resolve the issue. Let me know the results. :)
To Reboot your sansa e250 without removing batteries . Switch to hold position ( right beside headphone jack ) Press and hold menu and rec buttons at the same time untill screen resets. On my player lock up usually happens when it hits a corrupt song - try to delete and reload the culprit to minimize future lock ups. Hope this helps someone out there.