Question about HP Internet Keyboard

3 Answers

HP laptop keyboard frozen

Keyboard does not work and cannot install updates or do anything apart from use the mouse!

Posted by on

  • bichshawn Dec 29, 2008

    frozen keyboard. Only the mouse works. Cannot log onto account.

  • lakebaby13 Dec 29, 2008

    I have a brand new HP laptop, ive used it for 2 days. it doesnt have a virus but the keyboard is frozen

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hello. If your laptop model is TX-something (convertible screen), do remove battery + powercable. Wait. Start your laptop. If this does not work, you may wish to reset bios.

Keep looking for BIOS update, because problem will repeat until HP address the issue.

Posted on Sep 10, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 846 Answers

If you've tried the software restore it still won't respond iwould assume there is a hardware issue with your keyboard. It could be just a connection issue. Ifyou're out of warranty, somebody has to open the Laptop and either reconnect properly or replace thepart. The part is available on ebay. Here's a guide on how to disassemble a Laptop. Maybe a tech savy friend can do it for you. If you want to pay to have somebody do it for you there are third party Laptop Repair Services.

Posted on Jul 26, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,342 Answers

Make sure you do not have the "Keyboard Lock" function enabled.

Posted on May 17, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

The Mouse and Keyboard are frozen and will not work. Pressed unlock mouse button but did not respond. What do I do?


Restart by pressing the Start button and keep pressing until it shuts down. Then restart.

Here is more on this subject:
http://www.computing.net/answers/windows-xp/hp-pavilion-is-frozen/162636.html

Jan 07, 2011 | HP Pavilion dv9000z Notebook

1 Answer

Keyboard is frozen, mouse works but keyboard seems dead


Try an external USB keyboard or use the on-screen key board which is a feature of Windows - the mouse has to be working for the On-Screen keyboard to work. If any of these two remedies work, your Keyboard is bad.

Oct 25, 2010 | HP Pavilion 2500 Notebook

1 Answer

Pavilion dv6700 locks up; mouse & keyboard frozen;


If you take the battery out and unplug the AC power the laptop will shut off.

Aug 15, 2009 | HP Pavilion dv6000z Notebook

1 Answer

Mouse frozen of my latop ACER TravelMate 252LC_DT


if your mouse driver installed remove mouse driver and instal new driver....http://support.acer-euro.com/drivers/downloads.html

Mar 15, 2009 | Acer TravelMate 240 Notebook

1 Answer

Frozen cursor on new emachine laptop


Before you plan to return make sure you have done some or all of this things first:

1. Did you reboot after you installed the Enterprise 2007 ?
2. Did you make sure that if its a USB mouse that it is securely connected to the USB port ?
3. Were you able to move your mouse without any problem at all before the software installation ?
4. Have you had this problem before the installation of Enterprise 2007 ?
5. Have you done all your software and windows updates ?
6. Will the mouse work when booting into Safe Mode ( pressing F8 during re-boot before Windows Vista loads) If it does then your softwares need to be updated.
7. Did you check you device manager to see that theres no yellow exclamation anywhere in the Mice and othert pointing devices or under the USB controller section?
8. Is there a legacy USB port to be activated on your computer BIOS ?

If the installation caused your mouse to be frozen then try and uninstall the Enterprise 2007 by using your keyboard and tab to the programs uninstall.

If your mouse still doesn't move after doing all of the above things
then try another new USB mouse. Sometimes you may have to wait for several seconds (even up to a minute for new usb mouse detection) before the USB mouse cursor will move. If the second new USB mouse still wont work then return it to where you bought it as it could be faulty usb connector

Dec 28, 2008 | Computers & Internet

2 Answers

Acer 3500 mouse touchpad totally frozen


have you tried updating the driver
or go to control panel and mouse and check the settings in there
does your laptop work with a normal mouse

Nov 19, 2008 | Acer Aspire 3100-1405 Notebook

1 Answer

Logitech wireless mouse and keyboard


Reinstall the support CD /some driver maybe currapt ./check also device manager.,

Jan 08, 2008 | HP P2360AA Keyboard/Mouse

Not finding what you are looking for?
HP Internet Keyboard Logo

Related Topics:

1,599 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18343 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...