CG5 mount- no power either with Celestron battery or with AC adapter. Indicator light not on either.

Can you hear the motor running even though the axis does not move? If it is, then all that is possibly needed is to realign the motor on its mounting with the driven gear of the axis. This situation is not uncommon in the CG5. Here is a site with a lot of links and information

http://www.astronomyboy.com/cg5/

If the motor is not running at all, it may be the motor has failed, or more likely, the motor controller circuit board has failed. There is a lot of stuff on the Net about that and it seems spare parts are getting hard to find. In that case you may have to return it to a Celestron dealer.

The problem has also arisen before here on Fixya, so you could examine those posts as well

http://www.fixya.com/support/t4329122-celestron_advanced_gt_declination_motor

No-- you need a CG6 to accurately hold that 6 inch refractor.

Recommend that you look at the Celestron 6 inch SCT-- or the Astro-Tech RC6, which can be mounted on that CG5.




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www.telescopeman.us
www.telescopeman.info

This is only the first of many things you may need to do to determine the fault. But it is a process for determining the exact cause.

Make sure the ac adapter is correctly plugged into the notebook and into the power cord.

If everything is plugged in correctly and it still will not power on, follow these steps to complete a 'power reset' of the notebook.

1. Unplug the ac adapter. Keep ac adapter unplugged.
2. Remove the battery and keep the battery unplugged.
3. Hold the power button down for 15-20 seconds. (Nothing will appear on the display and none of the lights will light up.)
4. Release the power button and plug in the ac adapter ONLY. (Please note that a power indicator light should be lit on the ac adapter when it is plugged in).
5. Normally power on the notebook.
6. If the unit does not power on, remove the ac adapter and insert the battery into the system.
7. Plug the ac adapter back into the system, the battery charging indicator light will light up.
   If the battery charging indicator light does not light up, the ac adapter may not be providing proper power to the unit, and may need to be replaced.

You should return the scope under warranty-- however a bad power supply-- and or a bad hand controller cable can cause these symptoms called a "runaway slew".

Get a separate 12 volt power supply and the proper cigarette lighter style power plug.

Sometimes the pin in the mount needs to be spread out to make good contact.

Also several other things can cause this-- broken hand controller? Does the power light come on? The one on the power panel?

If it does you either have a bad hand controller or a bad hand controller cable.

If the light does not come on try a 12 volt battery pack-- still no light? Then return to Celestron for repair. Contact them here:
http://www.celestron.com/c3/page.php?PageID=37

Wait what? You just have to remove the front bracket for the alt screw and you can go lower than 30 degrees.

Sorry to tell you this but you may have a problem with the charging system. That will require you to return it to Acer or an Acer service center. You can also try this. I got this from Acers' travelmate support website:

If the notebook does not power on:

Make sure the ac adapter is correctly plugged into the notebook and into the power cord.

If everything is plugged in correctly and it still will not power on, follow these steps to complete a ‘power reset' of the notebook.

1. Unplug the ac adapter. Keep ac adapter unplugged.
2. Remove the battery and keep the battery unplugged.
3. Hold the power button down for 15-20 seconds. (Nothing will appear on the display and none of the lights will light up.)
4. Release the power button and plug in the ac adapter ONLY. (Please note that a power indicator light should be lit on the ac adapter when it is plugged in).
5. Normally power on the notebook.
6. If the unit does not power on, remove the ac adapter and insert the battery into the system.
7. Plug the ac adapter back into the system, the battery charging indicator light will light up.
   If the battery charging indicator light does not light up, the ac adapter may not be providing proper power to the unit, and may need to be replaced.

You can aslo google your specific model of Travelmate to see if others are having this issue.
Les

I had the same problem but what you can do is...

Make sure the ac adapter is correctly plugged into the notebook and into the power cord.

If everything is plugged in correctly and it still will not power on, follow these steps to complete a ‘power reset' of the notebook.

1. Unplug the ac adapter. Keep ac adapter unplugged.
2. Remove the battery and keep the battery unplugged.
3. Hold the power button down for 15-20 seconds. (Nothing will appear on the display and none of the lights will light up.)
4. Release the power button and plug in the ac adapter ONLY. (Please note that a power indicator light should be lit on the ac adapter when it is plugged in).
5. Normally power on the notebook.
6. If the unit does not power on, remove the ac adapter and insert the battery into the system.
7. Plug the ac adapter back into the system, the battery charging indicator light will light up.
   If the battery charging indicator light does not light up, the ac adapter may not be providing proper power to the unit, and may need to be replaced.
8. If its not the batery or AC adapter you might have to send it to Texas, just go to www.Acer.com
   

follow this procedure:
1. unplug the ac adapter and keep it unplugged.
2. Remove the battery and keep the battery unplugged.
3. Hold the power button down for 15-20 seconds(Nothing will appear on the display and none of the lights will light up)
4. Release the power button and plug in the ac adapter ONLY. (A power indicator light should be lit on the ac adapter when it is plugged in)
5. Normally power on the notebook.
6. If the unit does not power on, remove the ac adapter and insert the battery into the system.
7. Plug the ac adapter back into the system, the battery charging indicator light will light up. If the battery indicator light does not light up, the ac adapter may not be providing proper power to the unit, and may need to be replaced.

Char S.

First follow procedure to try to reset the power.

1. Unplug the ac adapter. Keep ac adapter unplugged.
2. Remove the battery and keep the battery unplugged.
3. Hold the power button down for 15-20 seconds. (Nothing will appear on the display and none of the lights will light up.)
4. Release the power button and plug in the ac adapter ONLY. (Please note that a power indicator light should be lit on the ac adapter when it is plugged in).
5. Normally power on the notebook.
6. If the unit does not power on, remove the ac adapter and insert the battery into the system.
7. Plug the ac adapter back into the system, the battery charging indicator light will light up.
   If the battery charging indicator light does not light up, the ac adapter may not be providing proper power to the unit, and may need to be replaced.