Question about HP PSC1410 Printer

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I cannot use scanner everything else is ok - HP PSC1410 Printer

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  • fix4issues
    fix4issues Sep 16, 2010

    are u getting any error message?

  • stephenoakes Sep 16, 2010

    i have lost instructions

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  • 95 Answers

Sorry! for the delay...here it is

  1. check for the updated drivers,after selecting os from the drop down, http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=441115&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%C2%BB
  2. check the usb cabel and make sure it is a powered usb hub.
  3. disable start up,some windows program might block the scanned image.
  4. clean the scanner glass,dirt under the glass could be the reason.USE DRY SOFT CLOTH OR GLASS CLEANER
  5. try to turn off the preview option in HP SCANNING SOFTWARE
  6. still you have the same issue then go for recovery and install the updated software for the printer it will work

Posted on Sep 17, 2010

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