Question about Tomtom GO 300 GPS Receiver

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Tomtom one Used the device yesterday. To-day it will not turn on. The green light is on. Tried to reset but still does not work. Can you help.

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  • grace blanco May 21, 2008

    the ligth power is green when turn on but the screen is same as the tomtom is off.

  • westhamal May 25, 2008

    green light is on, but it wont switch on. green light is only on whn plugged into mains. there is no green light when not plugged into mains.

    i accidentaly tried charging it with 12v and not 5v. slight smell of burning now. have i killed it?

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Resetting only needs one quick push of the reset button. repeated pressing or too much force will damage the button. You can feel the reset switch operate as it clicks ( tactile ). All the reset switch does is momenteraly disconnect the battery. This resets the proccessor. You can also do a harder re-set by holding the on button down whilst also pressing the reset button. This should disconnect the battery AND discharge any internal capacitors , thus ensuring a complete reset of the processor. If resetting doesnt work , then its likely 2 IC's are blown inside the TomTom , U24 and U25 , this fault being caused by a faulty charger unit ( cigarette charges are known to go faulty giving too higher voltage out ) . Unfortunatly, U24 and U25 cannot be replaced by an ordinary repair service as it needs special technique and special tools. The green light ON , only proves that power is getting to the unit , it does NOT prove the battery is being charged. .... Good luck

Posted on Sep 15, 2008

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  • 515 Answers

After a reset, hold down the power on button for at least 15 sec...

Posted on May 18, 2008

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try to reset

The Reset hole is hard to find, you need to first remove it from the mount, turn it upside down, and within the mounting base area of GO you will see two interface slots (currently only one is being used) and towards the front of the unit on the base you will see a little hole marked reset. This is just like soft resetting a Palm or Pocket PC, it requires something small like a paperclip, and nothing was supplied with GO to enable you to easily reset the device.

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After posting my problem, I did some more browsing and came across this on the amazon webiste:

31 of 32 people found the following review helpful: stars-4-0._v45457020_.gif Cure for not able turn on the Go 510, 16 Jun 2007 By Sirius (Essex) - See all my reviewsI like the tomtom so far the only niggle was it would not turn on once.
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3. Press firmly and hold the power button and count to 10.
5. Try this a couple of times if it doesn't work the first time.

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www.batteryship.com

look up tomtom 510 - or whatever model you have
Order the battery..........comes with manual and tools to fix it
only 20.95
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cheaper than sending it in!!!!!!
These are genuine replacement parts!!

Laura

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Is there a reset button? See this from PocketGPSworld.com: Reset hole The Reset hole is hard to find, you need to first remove it from the mount, turn it upside down, and within the mounting base area of GO you will see two interface slots (currently only one is being used) and towards the front of the unit on the base you will see a little hole marked reset. This is just like soft resetting a Palm or Pocket PC, it requires something small like a paperclip, and nothing was supplied with GO to enable you to easily reset the device.

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