Question about Xerox Phaser 8200 Laser Printer
Hi. I read your thread about a similar problem but nothing resolved. However, you sound like you know what you're talking about so here goes.
I have a Phaser 8200 wax printer that doesn't print the correct colors. I am comparing the print to what I see on my screen, and what is printed on my inkjet desktop printer, and what is printed a Staples. All of these vary somewhat but are very similar and acceptable. Sky with clouds actually look like light blue sky with clouds in all cases. But the 8200 prints a dark grey-ish color not resembling anywhere close to what I need. When I print the PowerPoint color chart Zerox provides, only one hexagon is blue and that is very dark and dull. No other blue on the chart.
I am using a Windows XP driver (current) and have done the diagnostic prints for stripes several times (A-OK), and it has a new maintenance kit, and uses the correct ink sticks. I've tried different color settings within the driver with some variation but still no blue. The print is clean, no smearing or distortion, and there is no indication of a problem other than the color is off. This is a frustrating problem, as I cannot produce the material the printer was intended for. It's a heck of an investment for off-color prints. You would think a printer of this calibre would get it right.
Is there any way to "tweak" this printer to shift the color spectrum toward blue?
Thanks for any help you can give. I paid $10 for email support on this problem but so far no real help.
Have you gone to Xerox.com and clicked Support and Drivers.
In the box that appears type Phaser 8200. The click the red drivers and downloads. Then scroll down and download the jet snipit files.
Then run it as the directions tell. It does a specific jet cleaning that may restore the blue.
Also have you tried to subsitute any jets? The jet substitution comes up in the remove light stripes area. There is a test pattern that prints out with the colors and jet numbers. You then substitute the jet number with the blank square.
You can try those, but with an 8200, I strongly suspect the only thing that is going to correct the problem you have it to replace the print head itself.
I will say also, that is a very expensive part.
The Phaser printers that are toner based now. They produce the best quality color print available. The toner particles on those now align, and are not just placed on the paper "close" to correct. They do it perfectly.
If exact and outstanding color is what your looking for I would look in that direction to be honest. A new print head for a 8200, is over $700.
Try the snippet cleaning, jet substitution and if those dont help, more than likely , I would say 98 percent chance your print head is needing repalced.
You indicated you used the different color settings. Does that include tek color correction?
At the Xerox.com site look into that under support. In the support area type in blue then follow the incorrect color items.
Wish I had an exact answer. In a way there is, but you have to try the snippit and substitution modes to verify the print head will not clean itself properly.
Posted on May 17, 2008
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