Question about Vitamix Super 5000 Work Top Blender

7 Answers

I need to replace the speed control potentiometer. How do I open the case on this machine?

Posted by on

  • 4 more comments 
  • brownmc712 Sep 16, 2010

    My requirement is to open the motor unit. The vitamix website was the first place I looked, and their diagrams simply don't go that far. They want you to send it to them.

  • brownmc712 Sep 16, 2010

    Unfortunately, the 7-year warranty period has expired on this machine.Vitamix will sell me a new potentiometer if I can tell them whether my particular machine has a two-wire or a three-wire pot. I'd just like to know the correct set of steps to open up the case.

  • brownmc712 Sep 17, 2010

    Still looking for guidance on opening up the motor/base unit for this Vitamix Super 5000. Don't like to force or break things due to ignorance!

  • brownmc712 Sep 17, 2010

    Not even close.

  • brownmc712 Sep 17, 2010

    Under the feet was the first place I looked. My best guess is the top of the unit. Was just hoping that someone had actually done this before.

  • brownmc712 Feb 03, 2011

    Got the 2-wire "VS POTENTIOMETER" from Vita-Mix. V-M Part Nbr 015955. My recollection is the part cost around $20 plus shipping - can't find the actual record though. Suggest you call V-M again.

×

Ad

7 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hi there. I know you were looking for an answer 5 months ago. I didn't see the correct procedure listed. My speed control just bit the dust. Anyway, here goes: Pull off the rubber cover where the container sits. You'll see 4 phillips screws, unscrew them (you can leave them in place). Next, on the black drive wheel in the center, look to find a small triangle molded into the outside of the ring. Line it up with a small slotted opening just under the drive wheel. Use a small allen wrench which fits in and unscrews a set screw. You can lift off the drive wheel. Now you have to pull the top off. On mine, it took some time as I was trying to be careful not to break anything. With persistence the top will separate from the base. My super 5000 has a 2 wire speed control knob. Hope this helps if you haven't gotten an answer elsewhere or taken it to the shop.

Posted on Feb 02, 2011

  • 8 more comments 
  • brownmc712 Feb 02, 2011

    This is the method I eventually used also, after looking at diagrams found on the Vita-Mix site. Know what you mean about wanting to procede carefully. Had to get the top off to find out which speed control pot I had, but then was able to order the right one.

  • Cdwheelz Feb 03, 2011

    Our blender is sitting on the counter disassembled while I try to locate the speed control part for less than the $60 Vitamix quoted my wife on the phone. Did you get your part from Vita Mix?

  • Robert Sadler Jul 04, 2011

    The hex screw is 5/64" on mine. Finding the indent was easy using the above instructions, but I didn't realize I was on the set screw because it was already loose. It slipped off very easily once loose enough.

  • Robert Sadler Jul 04, 2011

    The set screw is 5/64". I had a hard time telling because it was loose and I didn't know if I was loosening it. The drive wheel came off easily after loosening the set screw.

  • Robert Sadler Jul 04, 2011

    If you are comfortable with soldering, you can get a replacement part at Mouser.com. The pot is a 5k "slimline" made by Bourns, however looking inside the cover it looks like most pots would fit. I ordered one for a bit over $5 and will update when I get it with how it worked. You would just have to solder the existing wires to it.

  • Scott Cates
    Scott Cates Nov 18, 2011

    I bought a used Vitamix 5000 with a few issues. Bad Potentiometer is one of them. I searched for an hour for Potentiometer #15595 and found one supplier. Their price was $23 but their shipping was $15! I'm not going to pay that much to ship a one-ounce product. So, I want to try the slimline pots from Mouser.com. Any suggestions as to which pot while I try to find it at Mouser would be greatly appreciated.

  • Tom Gep
    Tom Gep Apr 04, 2012

    I fixed mine today with the help of everyone here. Dissasembly was easy and I took a chance with the Radio Shack 5k ohm potentiometer. This part has a long aluminum shaft and I trimmed it to length and used a file to put a flat spot on the shaft for the knob set screw. It was pretty easy and now the mixer works like new. Total cost was $3.45 and about a half hour to do the job.

  • Tom Gep
    Tom Gep Apr 04, 2012

    I fixed mine today with the help of everyone here. Dissasembly was easy and I took a chance with the Radio Shack 5k ohm potentiometer. This part has a long aluminum shaft and I trimmed it to length and used a file to put a flat spot on the shaft for the knob set screw. There are 3 posts on thsi potentiometer so you need to use a meter to figure out which 2 to use. I wired it with 0 to the left and 5000 ohms when the knob is all the clockwise, Total cost was $3.45 and about a half hour to do the job. RS part number is 271-1714 . I would say this is above average for skill level as you are using a multimeter, solder, hacksaw, file, and a few other tools.

  • Chuck Wagonne Jan 25, 2013

    Thank You for these excellent instructions. Took apart my 5200 and found one of the wires for the variable speed knob was disconnected. The allen size is 5/32".

  • David Brinson Apr 11, 2013

    Tom, My potentiometer is on the fritz and I like the idea of using the Radio Shack part. I am not versed in using an ohm meter to figure out which posts to use. I do have a small meter but have only used it to check conductivity. Can you please let me know which 2 posts to use. I do not want to damage the unit by crossing the wires. Thank you, Dave in NC

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,711 Answers

Turn the body upside down. You will find four screws in each corner. Unscrew them fully and lift the bottom black plastic base up. The rotor complete with fun will be in the center and in the side of the upper body part will be the speed control. If you mean the speed selector switch high-variable you will need to press with a screwdriver as a lever on one side and then to the other and pull of external and here it is out. Just take care to put the wires in the same position, you can take a photo before proceeding so will have a reference if you forget anything on your way back to assemble it.

Posted on Sep 17, 2010

  • Robert Sadler Jul 04, 2011

    On my Super 5000, the only screws on the bottom held on the fan cover on and also allowed access to the motor. The top has to come off to get to the potentiometer. If yours is like mine, see solution 5.

×

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Even though my 5200 (mfg 2008) is probably still under warranty I elected to get the part and do the repair myself. And seems like Vitamix no longer sells that pot, so i tracked down the replacement online. The pot that came out of my 2008 vintage 5200 was a Bournes and I found the current replacement at Digi-Key for $6 inc shipping, part number PCW1J-C24-KAB502L-ND

It's a fairly delicate soldering job, if you have that skillset not a big deal. Otherwise better to let Vita-Mix do it.

Posted on Dec 07, 2013

  • Dave King
    Dave King Dec 07, 2013

    Even though my 5200 (mfg 2008) is probably still under warranty I elected to get the part and do the repair myself. And seems like Vitamix no longer sells that pot, so i tracked down the replacement online. The pot that came out of my 2008 vintage 5200 was a Bournes and I found the current replacement at Digi-Key for $6 inc shipping, part number PCW1J-C24-KAB502L-ND



    It's a fairly delicate soldering job, if you have that skillset not a big deal. Otherwise better to let Vita-Mix do it.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 734 Answers

Hi There,

What you read below should come as good news.

Regards,

Marcus

Just like the Vitamix 5200 machine itself, this warranty is extraordinary. The Vitamix 7-year performance warranty guarantees that every machine is free of defects in materials and workmanship and will perform like new for 7 full years from the date of purchase.

We're talking about a lot more than limited protection on a few parts. If anything should go wrong with your machine under normal household use, Vitamix will repair your machine for free, right at our world headquarters!

Posted on Sep 16, 2010

  • Marcus
    Marcus Sep 17, 2010

    I'm sorry about the warranty, and that I can't track down a schematic that's germain. I would have thought they could at least get you that much from what you might discover serial no. wise on the machine. I truly hope you find your answer.

    Marcus

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,961 Answers

1. First take off the container
2. Under side bottom seated a drive gear, you can turn it with slight force to remove.
3. Remove the blade, using a cloth to hold the blade as you take it from the inside bottom of the wet container.
4. Turn the unit upside down, then remove four screws that holds the base.

That will expose the inside assembly.
Alp

Posted on Sep 17, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,299 Answers

A lot of times the screws that hold the case together are under the rubber feet. You have to carefully remove the feet to get to the screws.

Posted on Sep 17, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 3,083 Answers

This is always a fun thing to do. Some units have torq secuity screws, some of which can be hidden, and once you've discovered and unfastened them, the units often have pressure secured parts that take a certain amount of umph and skill to take apart.
Actually, I just found their site that has some instructions:
http://www.vitamix.com/household/service/
Go to the Schematics section, and you can find some neat articles that should help.
Good luck, and hope this gets you going :-)

Posted on Sep 16, 2010

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why isn't variable speed variable?


If you replaced and wired up the switch and potentiometer correctly and the new parts are not faulty that only leaves the Printed Circuit Board as the cause of the problem, it won't be the motor.

Feb 25, 2016 | Vitamix 5200S Blender Package

1 Answer

Blender won't start


Test motor for continuity, if open circuit locate thermal fuse in windings and replace it. If not open circuit check cable for continuity, if that is ok you are likely looking at a new button control assembly.

Mar 12, 2014 | KitchenAid Kitchen Aid KSB560 5 Speed...

1 Answer

Need to replace speed control


They are called a "Potentiometer" or Pot for short.
Variable Speed Control Switch

check here:

vitamix potentiometer

Feb 19, 2014 | Vitamix Blenders

1 Answer

Variable speed does not work


Check here for replacement of necessary part to be replaced.

Fairly easy to do. You can find a video on how to replace a vitamix potentiometer or Pot for short, check youtube.

vitamix potentiometer

Feb 09, 2014 | Vitamix 5000 Work Top Blender

1 Answer

Can't unscrew drive socket on vitamix super 5000 to replace it. The 5/64 hex wrench does not fit in. And another problem is that variable speed does not function. It is possible only slow or high speed.


The hex wrench only fits in one position, there is a groove in the lip in the top housing and you need to turn the coupling until the hex screw head lines up. The groove is normally plugged with a dob of white silicone. The hex screw is not tightened fully tight on reassembly, the coupling needs a bit of slop. Speed control problem will likely involve replacing the control switch assembly.

Aug 25, 2013 | Vitamix 5000 Work Top Blender

1 Answer

How to open Kitchenaid KSB560OB to replace motor


Undo the 4 screws at the bottom. Before you do that though remove the clutch/motor drive. You cannot take the motor out with that still fitted.

Jul 22, 2012 | KitchenAid Blender KSB560OB 5-Speed Onyx...

1 Answer

At low speeds, my blender has a grinding, "bumping" sound. When I progressively turn up the variable speed knob, the motor revs way up and then slows way down again until I get to the highest...


This problem sounds like failure of the Variable Speed Potentiometer component. Here is the most helpful Fixya article so far: http://www.fixya.com/support/t6032529-need_replace_speed_control
I have the same problem right now and don't want to pay ridiculously high prices for a small electronic component.
So far, this is as far as I've gotten in researching replacement parts:Vitamix Part #015955
Partstown sells #15955 for $23.39 on their website but I found out they charge $15 for shipping -- for a one-ounce piece of electronics. I won't pay to be ripped off on shipping so I won't buy one from Partstown until I've exhausted less-expensive suppliers. Here is the product at Partstown: http://www.partstown.com/vita_mix/vm15955
Another Fixya contributor, Robert Sadler, said he was going to try a generic potentiometer from Mouser.com. His descriptions are kind of vague for me. I'm not an electronics expert so I'm not very confident I can interperet his description:
"If you are comfortable with soldering, you can get a replacement part at Mouser.com. The pot is a 5k "slimline" made by Bourns, however looking inside the cover it looks like most pots would fit. I ordered one for a bit over $5 and will update when I get it with how it worked. You would just have to solder the existing wires to it." -Robert Sadler
I have no problem soldering the existing wires onto a new component but I don't really know what would be an appropriate potentiometer to buy as a replacement from an electronics supplier. In addition, Mouser's website seems to sell potentiometers only in bulk quantities of 5, 6, 12, or 45 items at a time. I just want one.
If anyone knows how to interpret Robert Sadler's comments, or has actually done this repair, please post below. I'm sure quite a few people would benefit from a high-quality repair at a low component cost.

Mar 10, 2011 | Vitamix 5000 Work Top Blender

1 Answer

My vitamixer's variable speed switch is stuck on about 2/3 speed. the on/off switch works fine. the high/variable switch changes from high to about 2/3 speed. the variable speed dial has no effect of the...


This problem sounds like failure of the Variable Speed Potentiometer component. Here is the most helpful Fixya article so far: http://www.fixya.com/support/t6032529-need_replace_speed_control
I have the same problem right now and don't want to pay ridiculously high prices for a small electronic component.
So far, this is as far as I've gotten in researching replacement parts:Vitamix Part #015955
Partstown sells #15955 for $23.39 on their website but I found out they charge $15 for shipping -- for a one-ounce piece of electronics. I won't pay to be ripped off on shipping so I won't buy one from Partstown until I've exhausted less-expensive suppliers. Here is the product at Partstown: http://www.partstown.com/vita_mix/vm15955

Another Fixya contributor, Robert Sadler, said he was going to try a generic potentiometer from Mouser.com. His descriptions are kind of vague for me. I'm not an electronics expert so I'm not very confident I can interperet his description:

"If you are comfortable with soldering, you can get a replacement part at Mouser.com. The pot is a 5k "slimline" made by Bourns, however looking inside the cover it looks like most pots would fit. I ordered one for a bit over $5 and will update when I get it with how it worked. You would just have to solder the existing wires to it." -Robert Sadler

I have no problem soldering the existing wires onto a new component but I don't really know what would be an appropriate potentiometer to buy as a replacement from an electronics supplier. In addition, Mouser's website seems to sell potentiometers only in bulk quantities of 5, 6, 12, or 45 items at a time. I just want one.

If anyone knows how to interpret Robert Sadler's comments, or has actually done this repair, please post below. I'm sure quite a few people would benefit from a high-quality repair at a low component cost.

Apr 08, 2010 | Vitamix 5000 Work Top Blender

1 Answer

Kitchenaid Blender Classic


Same thing happened to me. Opened it up and along the red wire to the motor is a bass fuse. Went to the hardware store and then I replaced it. Works fine.

Apr 12, 2009 | KitchenAid Kitchen Aid Kitchenaid 5-speed...

3 Answers

Vitamx blender works at low speed, but blade stops moving at higher speeds.


Did you ever find a way to fix your blender? I have the same problem, I'm sure it's a loose wire but can't figure out how to get to the wires.

Aug 29, 2008 | Juicers

Not finding what you are looking for?
Vitamix Super 5000 Work Top Blender Logo

4,513 people viewed this question

Ask a Question

Usually answered in minutes!

Top Vitamix Blenders Experts

yadayada
yadayada

Level 3 Expert

76164 Answers

Holly...
Holly...

Level 2 Expert

64 Answers

deton8 von Splosion

Level 3 Expert

2602 Answers

Are you a Vitamix Blender Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...