Question about Xerox Phaser 8500/DN Printer

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Xerox 8500 printer says waste tray is missing even tho it isn't. Have removed, reinstalled, turned off, etc.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 2072 Answers

SOURCE: Maintenance kit for Xerox 8500

Contact the company that you purchased the maintenance kit from.
They should have the solution or send you a replacement.
I know of no way to change the Xerox printer to match up with a non Xerox maintenance kit. They would not set the machine up to accept non Xerox products since that voids warranties.

Posted on Jan 15, 2008

  • 2072 Answers

SOURCE: Xerox Phaser 8560 Waste INk

Although I agree totally, the anwer is no. Althought it appears black, take a piece of it an use it like a crayon. It is a combination of all the color inks combined. So if you take and rub it on a piece of paper it will be a purple color. So threfore would not create proper colors.
Now to save ink, Do not turn the printer off at all. Just let it use its own sleep mode. The power consumption is intermittent to keep the print head warm and uses about the same ammount of electricity as your refridgerator light bulb. The reason being, when you turn off a solid ink printer, it purges the print head of ALL old ink and dumps it into the waste tray. That is part of those weird noises you hear when you cycle up the machine, one is a compressor emptying the print head.
Also, honestly, althogh I am not sure what you are using the machine for. But you would be wise to put that product on a pay per page maintenance agreement. That includes all ink and all service. Some of the parts for those printers are super expensive.
I will say one thing you can do with that waste ink, if you know anyone who has children, they can use them as purple crayons..

Posted on Feb 21, 2008

  • 81 Answers

SOURCE: 8550DP

That usually is a sensor failing. You can try to locate it (in the area where the tray goes) and see if it is loose.


Good luck.

Posted on Dec 13, 2008

pdouglasss
  • 125 Answers

SOURCE: Xerox Phaser 8500 Error 09,005.40:100473

Hi Carmichael55:

Here is your problem.

9,005.49: Ink loader fault. The cyan ink melt heater is on, but the ink does not appear to be dripping.

Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Are the ink sticks all Xerox ink? Go to
Step 2.
Run clearISCfault test to clear the error.

2 1. Manually verify that the ink stick is able to advance in the ink loader chute.
Go to
Step 3.
Remove any blockage and/ or replace the ink stick.Run clearISCfault
test to clear the error.

3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
Heater
test.
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace the printhead.
Replace the ink loader assembly. Run clearISCfault test to clear the error.

Hope this helps

Posted on Jul 30, 2009

  • 110 Answers

SOURCE: Xerox Phaser 8500 Error 09,005.40:100473

You don't have to take all the printer apart just the ink loader. Which is held mostly by the side covers. Get a flat head and break down the peaces left over on the cyan ink and flip upside down the ink loader and that should make it work again with no problem.

Posted on Aug 04, 2009

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1 Answer

Xerox phaser 8560 printer is saying waste tray missing but it is not


Are you sure you are looking at the waste tray, and not the paper tray? Here is a link to the user manual for the printer. Information about the waste tray is on page 194. This should give you an idea of were it is located.
http://download.support.xerox.com/pub/docs/8510MFP/userdocs/any-os/en/user_guide_en.pdf
hope this helps

Feb 22, 2012 | Xerox Phaser 8560/YN Printer

2 Answers

Getting a false error message that the ink/toner is empty and wastebin is full when i print to my phaser 8860 from a macbook on 10.6 (networked printer)


The waste bin full error can occur if the waste bin was not removed from the machine for over 10 seconds when it was emptied. Please remove the waste bin and wait for a full 10 to 20 seconds before replacing the Waste bin.

If the message still displays turn off the machine and leave it off for 1 minute then turn the machine back on.

Then run software update to make sure you have the latest OS updates.

Then delete the printer and re-add the printer.

Aug 04, 2011 | Xerox Phaser 8860MFP Printer

1 Answer

Xerox c2424 has error message "Waste Tray Missing". Have emptied waste tray which was overflowing and placed it back in machine but above error message means it will not work.


The Waste Tray Optical Sensor 119-6487-80 is probably bad, which contributed to the overflowing ink. Look at the diagram #6

Whit
Item, Inc5b43784.jpg

Sep 10, 2010 | Xerox C2424 Copier

2 Answers

Stuck 8560 waste tray


You will probably have to remove the left side cover and clean some spilled ink from around the waste tray.
That normally is what causes that.
There is a tray lock on the machine, but I personally have not seen that be an issue.
If there is a lot of ink in the machine. make sure after you clean it out, that you level the machine front to back and side to side. You do that by placing a level on the glass and level it up by that.

Mar 02, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Waste tray message will not leave display panel even though tray is empty


You will most likely have to remove ( looking at the machine from the front) left cover and clean out some spilled ink from the waste tray sensor.
You have to remove one screw from the back top of the cover, then the top front of the cover. Lift up and out on the cover to release the tabs and pop the cover off. Then have someone slide the waste tray in and out so you can locate where that tray seats into the sensor.
Most of the time, some ink spills into that area in the back of the waste tray, and blocks it from sliding all the way in.

Jan 05, 2010 | Xerox Phaser 8500/DN Printer

2 Answers

Can not remove waste tray. Is there a any other


The waste tray is parallel to the maintenance (cleaning) tray. If you miss the 30 second window (seriously) to remove the waste tray the printer will lock the tray by dropping a small plastic arm (which can break if you pull on it too hard). However, the small plastic arm is accessible from the maintenance tray slot. If you look inside the maintenance tray slot (the left slot) on the right wall roughly 1 1/2 inches in you will see a tiny white square piece that you can easily reach with your index finger. Just apply light pressure to the top of that white piece and it will lift the plastic stop that is holding in the waste tray. If there is any resistance when you try to push down on that white plastic piece just try either gently pushing or pulling the waste tray to ensure that the white locking piece isn't caught on the tray.

Dec 15, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Control panel show waste tray missing but the waste tray is in. This is a Xerox phaser 8550 printer


I do remember a switch way inside that can come loose, but check for your error at
www.partsdrop.com a very helpful xerox site.

Sep 17, 2009 | Office Equipment & Supplies

1 Answer

Xerox Phaser 8500 Error 09,005.40:100473


You don't have to take all the printer apart just the ink loader. Which is held mostly by the side covers. Get a flat head and break down the peaces left over on the cyan ink and flip upside down the ink loader and that should make it work again with no problem.

Jul 30, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

8550DP


That usually is a sensor failing. You can try to locate it (in the area where the tray goes) and see if it is loose.


Good luck.

Dec 13, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8550DP Printer does not recognize the ink it has


  1. Open and close the Top Cover to resolve the problem.
  2. If the problem persists, arrange the ink sticks until there are no spaces between sticks of the same color.
  3. Check for non 8500/8550 ink sticks jammed in the ink load chutes.

Nov 16, 2007 | Xerox Phaser 8550DP Printer

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