Question about Xerox Phaser 8500/DN Printer
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Maintenance kit for Xerox 8500
Contact the company that you purchased the maintenance kit from.
They should have the solution or send you a replacement.
I know of no way to change the Xerox printer to match up with a non Xerox maintenance kit. They would not set the machine up to accept non Xerox products since that voids warranties.
Posted on Jan 15, 2008
SOURCE: Xerox Phaser 8560 Waste INk
Although I agree totally, the anwer is no. Althought it appears black, take a piece of it an use it like a crayon. It is a combination of all the color inks combined. So if you take and rub it on a piece of paper it will be a purple color. So threfore would not create proper colors.
Now to save ink, Do not turn the printer off at all. Just let it use its own sleep mode. The power consumption is intermittent to keep the print head warm and uses about the same ammount of electricity as your refridgerator light bulb. The reason being, when you turn off a solid ink printer, it purges the print head of ALL old ink and dumps it into the waste tray. That is part of those weird noises you hear when you cycle up the machine, one is a compressor emptying the print head.
Also, honestly, althogh I am not sure what you are using the machine for. But you would be wise to put that product on a pay per page maintenance agreement. That includes all ink and all service. Some of the parts for those printers are super expensive.
I will say one thing you can do with that waste ink, if you know anyone who has children, they can use them as purple crayons..
Posted on Feb 21, 2008
Here is your problem.
9,005.49: Ink loader fault. The cyan ink melt heater is on, but the ink does not appear to be dripping.
Step Questions and Actions Yes No
1 1. Are the ink sticks all Xerox ink? Go to
Run clearISCfault test to clear the error.
2 1. Manually verify that the ink stick is able to advance in the ink loader chute.
Remove any blockage and/ or replace the ink stick.Run clearISCfault
test to clear the error.
3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace the printhead.
Replace the ink loader assembly. Run clearISCfault test to clear the error.
Hope this helps
Posted on Jul 30, 2009
You don't have to take all the printer apart just the ink loader. Which is held mostly by the side covers. Get a flat head and break down the peaces left over on the cyan ink and flip upside down the ink loader and that should make it work again with no problem.
Posted on Aug 04, 2009
Tips for a great answer:
Feb 22, 2012 | Xerox Phaser 8560/YN Printer
Aug 04, 2011 | Xerox Phaser 8860MFP Printer
Sep 10, 2010 | Xerox C2424 Copier
Mar 02, 2010 | Xerox Phaser 8500/DN Printer
Jan 05, 2010 | Xerox Phaser 8500/DN Printer
Dec 15, 2009 | Xerox Phaser 8500/DN Printer
Sep 17, 2009 | Office Equipment & Supplies
Jul 30, 2009 | Xerox Phaser 8500/DN Printer
Nov 16, 2007 | Xerox Phaser 8550DP Printer
Jun 30, 2014 | Xerox Phaser 8500/DN Printer
Jun 04, 2014 | Xerox Phaser 8500/DN Printer
62 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: