Question about OKI C9300 Led Printer

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When printing in color I am getting a half inchwhite space the lenght of the paper, in the same place each time. When i print in just magenta I get a oink line, when I print in just yellow I get a white line and when I print just cyan, I get no line. So this leads me to believe that there is something amiss with the yellow drum. I am not getting any yellow drum life messages and there is no debris on the drum. This started quite suddenly. Any ideas? Thanks, P

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You have done some good steps for troubleshooting this problem. The next step would be to see that there are no obstructions between the laser, or LED array and the drum. you may also have dirt or an obstruction in the drum charging units.

Posted on Oct 06, 2010

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Posted on Jan 02, 2017

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OK, Canon will hate me for posting this.

1. Remove ink cartridges
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4. Fold several layers of paper towel and place on flat surface.
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