Some steam may escape even when the pot is put together correctly. However, make sure that the metal strainer disk is correctly nested in the thick rubber washer on the underside of the top piece, and that the washer is seated tightly and evenly.
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Hi. Make sure all your buttons are off. (switches all facing the same direction). Then make sure the tap is turned off. Switch main power on. Then switch the coffee on. you should hear the pump start. usually loud at 1st, then it will get quiter as the water is pumped up through the group head. When water is pouring through the group head, switch off the coffee button. Now let it finish heating. If you can get to this stage, then everything is ok. If you cant get it to this stage then you have a problem with the machine. Most likely a themostat on the boiler. Darryn REPAIRER
I am an engineer that services these machines on a daily basis. Good news - you are not missing anything at all. The type of cap you have, has a safety release valve built in which will be the hissing sound. If you fill the boiler as normal, turn on the machine and allow to boil up as normal and if steam starts hissing out and does not stop then just give it a light tap and this should stop. Basically when these machines are new the spring inside sticks and once you have tapped it a few times to release it, it should loosen it up and it will give a brief hiss then stop as the machine heats up. I hope this helps but if you have any further questions you can get me at firstname.lastname@example.org
Hi Go to your menu in the machine. Use your up arrow to go to decalcify and push enter. Have your solution for decalcifing the machine mixed in your water tank. Have a large container under the steam wand and cappuccinator on the left. Then open the knob for steam. Machine will say "Machine descaling". It has to finish the whole tank before it says "descale finished". Now rinse the water tank and put fresh water in it and put back on machine. Now close knob and then reopen it. Machine will say "Rinsing" When that tank is gone, it will say finished. Put water in tank and then go back to your menu and go down 1 to reset descale. push enter and chose "Yes" and hit enter to lock it. Now go down to water hardness and hit enter. Cahnge the # to 4 and hit enter. Push the escape button 2 times and your back. and ready to go.
That big nut is the pressure relief valve. It should normally be closed, unless the machine overheats, in which case it will vent the steam, thereby preventing an explosion.
The valve design means that it's somewhat normal for some steam to vent as the machine heats up, but once it gets close to working temperature, it should seal.
Pavoni does now have a replacement valve that avoids this problem. When your machine needs a major service, hopefully more than 5 years from now, you may decide to get the upgraded valve fitted.
Do you get coffee? If it is just no water/steam, could be a blockge in the steam wand, or blockage in water lines. First test easy one - the steam wand. If the steam wand is o.k- then check for blockages in water lines/components ( pump, boiler, steam boiler). If you do not feel confortable with testing all the untis where water flows, contact
Saeco USA Inc. to locate a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : email@example.com