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My computer automatically shut off when i"m using what is the problem of my pc

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  • Jennifer DeLaCruz
    Jennifer DeLaCruz Sep 16, 2010

    Hi Marilyn,



    Can you provide me some more details about your computer? What brand is it and model number? What antivirus are you using? Is it a desktop or a laptop?



    I can give you a more specific answer with this imformation.

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  • 2,571 Answers

This is usually a sign of overheating or virus/malware.
Check your case fans and cpu fan/heatsink, make sure they are clean and free from dust.
Check your graphic cards fans if you have one.
You may need to refit your CPU with new thermal paste.
Run your virus scanner/malware scanner (malwarebytes if you dont have it) you are best doing this in safe mode (F8 on boot up) with system restore OFF

Posted on Sep 16, 2010

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