When I try to turn on my xbox 360 my controllers do not connect to it. I get the green power light on the front of the xbox 360 and four flashing green lights on my controller. I have tried my controllers on other consoles and they work fine. I sent my xbox 360 back to microsoft twice but they said they cannot find any faults with it. No picture appears on the screen when I turn on the console.

Connect a game controller
Solutions
Learn how to connect a wireless or wired controller to your Xbox 360 console.
Connect a wireless Xbox controller

1. Turn on your console.
2. Press and hold the Guide button on the controller until the controller turns on.

1. Press and release the connect button on the console.

Xbox 360 E console Xbox 360 S console Original Xbox 360 console

1. Within 20 seconds, press and release the connect button on the controller.

1. When the lights surrounding the power button on the console stop flashing, the controller is connected.

On the Xbox 360 S console, each connected controller is assigned to one of four positions. Each position corresponds to a lighted section around the console power button and the controller Guide button. On the 360 E console, a solid green light on the front of the console indicates that the controller is connected. To determine the player position associated with your accessory, look at the ring of light that surrounds the Guide button on the controller.

If the controller does not turn on, check the batteries. Insert fresh AA batteries, making sure they are correctly positioned in the battery case.
You can also use the Xbox 360 Play & Charge Kit or the Xbox 360 Quick Charge Kit to power the controller. Learn more about Xbox controllers and chargers.
To connect additional controllers, follow these same steps again. You can connect up to four controllers to the console. Each connected controller is assigned a position that corresponds with the lighted sections that appear around the console's power button and around the Guide button located in the middle of each controller.

• To disconnect a wireless controller, press and hold the Guide button for three seconds, and then choose to turn the controller off.
• When you turn off the console, the controller will reconnect the next time you turn on the console.
• The controller can be connected to only one console at a time. You can connect the controller to a different console, but the connection to the previously connected console will be lost.

Connect a game controller
Solutions
Learn how to connect a wireless or wired controller to your Xbox 360 console.
Connect a wireless Xbox controller

1. Turn on your console.
2. Press and hold the Guide button on the controller until the controller turns on.

1. Press and release the connect button on the console.

Xbox 360 E console Xbox 360 S console Original Xbox 360 console

1. Within 20 seconds, press and release the connect button on the controller.

1. When the lights surrounding the power button on the console stop flashing, the controller is connected.

On the Xbox 360 S console, each connected controller is assigned to one of four positions. Each position corresponds to a lighted section around the console power button and the controller Guide button. On the 360 E console, a solid green light on the front of the console indicates that the controller is connected. To determine the player position associated with your accessory, look at the ring of light that surrounds the Guide button on the controller.

If the controller does not turn on, check the batteries. Insert fresh AA batteries, making sure they are correctly positioned in the battery case.
You can also use the Xbox 360 Play & Charge Kit or the Xbox 360 Quick Charge Kit to power the controller. Learn more about Xbox controllers and chargers.
To connect additional controllers, follow these same steps again. You can connect up to four controllers to the console. Each connected controller is assigned a position that corresponds with the lighted sections that appear around the console's power button and around the Guide button located in the middle of each controller.

• To disconnect a wireless controller, press and hold the Guide button for three seconds, and then choose to turn the controller off.
• When you turn off the console, the controller will reconnect the next time you turn on the console.
• The controller can be connected to only one console at a time. You can connect the controller to a different console, but the connection to the previously connected console will be lost.

Learn how to connect a wireless or wired controller to your Xbox 360 console.
Connect a wireless Xbox controller

1. Turn on your console.
2. Press and hold the Guide button on the controller until the controller turns on.

1. Press and release the connect button on the console.

Xbox 360 E console Xbox 360 S console Original Xbox 360 console

1. Within 20 seconds, press and release the connect button on the controller.

1. When the lights surrounding the power button on the console stop flashing, the controller is connected.

On the Xbox 360 S console, each connected controller is assigned to one of four positions. Each position corresponds to a lighted section around the console power button and the controller Guide button. On the 360 E console, a solid green light on the front of the console indicates that the controller is connected. To determine the player position associated with your accessory, look at the ring of light that surrounds the Guide button on the controller.

If the controller does not turn on, check the batteries. Insert fresh AA batteries, making sure they are correctly positioned in the battery case.
You can also use the Xbox 360 Play & Charge Kit or the Xbox 360 Quick Charge Kit to power the controller. Learn more about Xbox controllers and chargers.
To connect additional controllers, follow these same steps again. You can connect up to four controllers to the console. Each connected controller is assigned a position that corresponds with the lighted sections that appear around the console's power button and around the Guide button located in the middle of each controller.

• To disconnect a wireless controller, press and hold the Guide button for three seconds, and then choose to turn the controller off.
• When you turn off the console, the controller will reconnect the next time you turn on the console.
• The controller can be connected to only one console at a time. You can connect the controller to a different console, but the connection to the previously connected console will be lost.

Connect a wired Xbox controller
Plug the Xbox 360 Wired Controller into a USB port on the Xbox 360 console. There are two USB ports on the front of the console. To disconnect the controller, pull on the connector, not the cable.
The cable on the Xbox 360 Wired Controller has an inline release. The inline release on the controller cable is a safety feature designed to reduce the chance of the Xbox 360 console falling if the cable is pulled.
Wireless controller troubleshooting
If your wireless controller disconnects or cannot connect to your console, see Xbox 360 Wireless Controller disconnects or can't connect.
If your wireless controller does not turn on or loses power, try the following solutions:
Solution 1: Replace the batteries
Insert a new set of AA alkaline batteries into the Xbox 360 Wireless Controller, and then try to turn it on.
Solution 2: Try a different battery pack
If you have another Xbox 360 Wireless Controller, take the battery pack off that controller and attach it to your controller. Then try to turn your controller on.
If your controller works with the different battery pack, your original battery pack might be defective. If your controller is under warranty, you can order a replacement battery pack from Xbox Support . See the Assistance section at the bottom of this page for more information.
If your controller is out of warranty, you can buy a new battery pack from a retail store.
Solution 3: Try a rechargeable battery packIf you or a friend has an Xbox 360 Rechargeable Battery Pack, attach that battery pack to your controller and try to use your controller. If your controller works with the rechargeable battery pack attached, you can buy a new battery pack from a retail store or order a replacement battery pack from Xbox Support. See the Assistance section at the bottom of this page for more information.

The flashing lights on the outside of the green power button are the status lights for any connected controllers.
Just turn on one of your wireless controllers and the green status lights should come on.
If you turn on a controller and it doesn't automatically connect, press the connect button the top of the controller and front of the Xbox at the same time. This should connect the controller.

You have to sync it. To do this you need to Press and and hold a tiny button in the front of the xbox next to the sd card slot for about 2 seconds. Then right afterward press a tiny button located on the top of the xbox controller. Its located next to the battery pack.

The wired and wireless controllers can be actively connected to an Xbox 360 console all at one time. Each connected controller is assigned a quadrant on the Ring of Light. Before you can connect a wireless controller, at least one quadrant must be free and will be unlit.

Connecting an Xbox 360 Wireless Controller to an Xbox 360 Console is called Connecting. To connect a controller to a console:
First, Press and hold down the Guide Button on the wireless controller until it turns on.
Second, Press and release the power button to turn the console on.
Third, Press and release the connect button on the console.
Fourth, Press and release the connect button on the controller.
Fifth, After the ring of light on the controller and console spin and flash once, the controller is connected. The quadrant that remains lit indicates the controller's position.


Four Green lights on the controller's Ring of Light flash continuously

The Please Reconnect Controller message appears on the monitor

There is interference and the controller does not respond properly

Step 1: Ensure that either the AA batteries are new or the Xbox 360 Rechargeable Battery Pack has a full charge.

Step 2: Ensure that you have performed the proper procedure to connect the Xbox 360 Wireless Controller to the console.

Step 3: If still experiencing issues, ensure there is a clear line of sight between the front of the console and the wireless controller. If there are any obstructions, especially metal objects, remove them.

Step 4: 2.4 gigahertz cordless telephones, microwave ovens, and Bluetooth headsets for cell phones can interfere with the operation of the wireless controller. Turn off or unplug those devices and then try to connect the wireless controller to the console again.

Step 5: If these steps did not resolve the issue, the wireless controller may need to be replaced.

The wired and wireless controllers can be actively connected to an Xbox 360 console all at one time. Each connected controller is assigned a quadrant on the Ring of Light. Before you can connect a wireless controller, at least one quadrant must be free and will be unlit.

Connecting an Xbox 360 Wireless Controller to an Xbox 360 Console is called Connecting. To connect a controller to a console:
First, Press and hold down the Guide Button on the wireless controller until it turns on.
Second, Press and release the power button to turn the console on.
Third, Press and release the connect button on the console.
Fourth, Press and release the connect button on the controller.
Fifth, After the ring of light on the controller and console spin and flash once, the controller is connected. The quadrant that remains lit indicates the controller's position.


Four Green lights on the controller's Ring of Light flash continuously

The Please Reconnect Controller message appears on the monitor

There is interference and the controller does not respond properly

Step 1: Ensure that either the AA batteries are new or the Xbox 360 Rechargeable Battery Pack has a full charge.

Step 2: Ensure that you have performed the proper procedure to connect the Xbox 360 Wireless Controller to the console.

Step 3: If still experiencing issues, ensure there is a clear line of sight between the front of the console and the wireless controller. If there are any obstructions, especially metal objects, remove them.

Step 4: 2.4 gigahertz cordless telephones, microwave ovens, and Bluetooth headsets for cell phones can interfere with the operation of the wireless controller. Turn off or unplug those devices and then try to connect the wireless controller to the console again.

Step 5: If these steps did not resolve the issue, the wireless controller may need to be replaced.

Is this a new controller?
Are the batteries new/recharged?

This is the sequence summary on where you are going to focus:
Step 1 - Controller
Step 2 - Console
Step 3 - Console
Step 4 - Controller
Step 5 - Both

Assuming your controller is a wireless version, Lets start!

Step 1 | Press and hold the Xbox Guide button until the controller turns on. The Xbox Guide button is the round button with the green "X" near the center of the controller.

Step 2 | Make sure that your Xbox 360 console is turned on. If your Xbox 360 console is not turned on, press the power button. The power button is the large round button on your Xbox 360 console.

Step 3 | On the Xbox 360 console, press and release the Connect button. The Connect button is the small round button on the Xbox 360 console.

Step 4 | On the controller, press and release the Connect button. The Connect button is the small button on the front edge of the controller, between the left bumper button and the charging port.

Step 5 | After the Ring of Light spins and flashes one time on the controller and on the console, the controller is connected. The quadrant on the Ring of Light that remains lit indicates the position in which the controller is connected.

Light indicator on console
Green light in the center- power is on
Green light on one quadrant - controller is connected
Four green lights rotating on four quadrants - ready to connect with controller

Light indicator on wireless controllers
No lights - no batteries
Green steady light on one quadrant - connected
Blinking green lights - its either its ready to connect or the batteries are dying

*Make sure that you have a fully recharged rechargeable batteries
*Make sure that you have a functioning/new non-rechargeable batteries
*If the steps above aren't working use another Xbox360 controller and follow the same steps.

If the new/working controller is connecting with the console this means that the previous controller is faulty - needs replacement.
If the new/working controller is not connecting with the console this may mean that the console is faulty - needs repair.

*NEVER TAMPER WITH ANY OF THE TWO AS TAMPERING WILL VOID EXISTING WARRANTY.

To connect the controller to your Xbox 360 console, follow these steps:

1. Press and hold the Xbox Guide button until the controller turns on. The Xbox Guide button is the round button with the green "X" near the center of the controller.
2. Make sure that your Xbox 360 console is turned on. If your Xbox 360 console is not turned on, press the power button. The power button is the large round button on your Xbox 360 console.
3. On the Xbox 360 console, press and release the Connect button. The Connect button is the small round button on the Xbox 360 console.
4. On the controller, press and release the Connect button. The Connect button is the small button on the front edge of the controller, between the left bumper button and the charging port.
5. After the Ring of Light spins and flashes one time on the controller and on the console, the controller is connected. The quadrant on the Ring of Light that remains lit indicates the position in which the controller is connected.

You must sync the 360 with your controller. Turn on your 360 and your controller. Push the little black button on the front of your console, then hold the little tiny button on the top of your controller for a few seconds. This should sync them.