Question about Microsoft Xbox 360 Console

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Got a green light in the centre and bottom rt is red,can`t do a thing with it,any ideas?

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When only 1 of the 4 green lights that are located around the start button flashes red and the screen flashes an error code number, it means that you've got the Xbox 360 1 red light message.

If you get the Xbox 360 1 red light message, it means that the problem is either with the DVD drive, or with the hard drive.

Fortunately, the Xbox 360 1 red light message is not something that you should worry about. In order to identify which of the two drives the Xbox 360 1 red light messages is referring to, just look the code number that the screen displays. DVD drive errors are identified with the codes E64, E65 and E66, whereas hard drive errors are identified with codes E67, E69 and E79.

once you have found out if its the hard drive or the dvd drive then this is the part that needs replacing.
you will either need to get someone to do it for you or if you have some idea what you are doing then it is something you can do yourself, always check to see if you have any warranty left and if you do take it back if not then you will need to pay someone to do the work for you.

if you are doing it yourself then take it from me its not easy taking the case off let alone changing the parts so if you are going to do it yourself use google and fine an xbox 360 repair guide and this will then give you step by step instructions on taking the case off and removing any parts you need to remove

Posted on Sep 16, 2010

Testimonial: "i had an idea the hd was a possible problem,been a bit noisy the last week or so,thanks for the confirmation of my suspicions."

  • 2 more comments 
  • paul proctor Sep 16, 2010

    When only 1 of the 4 green lights that are located around the start button flashes red and the screen flashes an error code number, it means that you've got the Xbox 360 1 red light message.

    If you get the Xbox 360 1 red light message, it means that the problem is either with the DVD drive, or with the hard drive.

    Fortunately, the Xbox 360 1 red light message is not something that you should worry about. In order to identify which of the two drives the Xbox 360 1 red light messages is referring to, just look the code number that the screen displays. DVD drive errors are identified with the codes E64, E65 and E66, whereas hard drive errors are identified with codes E67, E69 and E79.

    once you have found out if its the hard drive or the dvd drive then this is the part that needs replacing.
    you will either need to get someone to do it for you or if you have some idea what you are doing then it is something you can do yourself, always check to see if you have any warranty left and if you do take it back if not then you will need to pay someone to do the work for you.

    if you are doing it yourself then take it from me its not easy taking the case off let alone changing the parts so if you are going to do it yourself use google and fine an xbox 360 repair guide and this will then give you step by step instructions on taking the case off and removing any parts you need to remove, this how ever is not easy to do and will void any warranty you have left so double check your warranty as this part will be covered, taking the case of is not easy to do and you can cause more harm than good if you are unsure what you are doing.

    i repair these myself and only charge if the problem is solved you never know if its just the dvd drive or if the unit has over heated and caused the dvd drive to fail, if this is the case then it wont be long before you get the dreaded red reing of death, which is 3 red lights lit up

    let me know if you need further assistance ok

    plz rate this solution as i have a whole page of unrated posts, thanks

  • paul proctor Sep 16, 2010

    When only 1 of the 4 green lights that are located around the start button flashes red and the screen flashes an error code number, it means that you've got the Xbox 360 1 red light message.

    If you get the Xbox 360 1 red light message, it means that the problem is either with the DVD drive, or with the hard drive.

    Fortunately, the Xbox 360 1 red light message is not something that you should worry about. In order to identify which of the two drives the Xbox 360 1 red light messages is referring to, just look the code number that the screen displays. DVD drive errors are identified with the codes E64, E65 and E66, whereas hard drive errors are identified with codes E67, E69 and E79.

    once you have found out if its the hard drive or the dvd drive then this is the part that needs replacing.
    you will either need to get someone to do it for you or if you have some idea what you are doing then it is something you can do yourself, always check to see if you have any warranty left and if you do take it back if not then you will need to pay someone to do the work for you.

    if you are doing it yourself then take it from me its not easy taking the case off let alone changing the parts so if you are going to do it yourself use google and fine an xbox 360 repair guide and this will then give you step by step instructions on taking the case off and removing any parts you need to remove, this how ever is not easy to do and will void any warranty you have left so double check your warranty as this part will be covered, taking the case of is not easy to do and you can cause more harm than good if you are unsure what you are doing.

    i repair these myself and only charge if the problem is solved you never know if its just the dvd drive or if the unit has over heated and caused the dvd drive to fail, if this is the case then it wont be long before you get the dreaded red reing of death, which is 3 red lights lit up

    let me know if you need further assistance ok

    plz rate this solution as i have a whole page of unrated posts, thanks

  • paul proctor Sep 17, 2010

    When only 1 of the 4 green lights that are located around the start button flashes red and the screen flashes an error code number, it means that you've got the Xbox 360 1 red light message.

    If you get the Xbox 360 1 red light message, it means that the problem is either with the DVD drive, or with the hard drive.

    Fortunately, the Xbox 360 1 red light message is not something that you should worry about. In order to identify which of the two drives the Xbox 360 1 red light messages is referring to, just look the code number that the screen displays. DVD drive errors are identified with the codes E64, E65 and E66, whereas hard drive errors are identified with codes E67, E69 and E79.

    once you have found out if its the hard drive or the dvd drive then this is the part that needs replacing.
    you will either need to get someone to do it for you or if you have some idea what you are doing then it is something you can do yourself, always check to see if you have any warranty left and if you do take it back if not then you will need to pay someone to do the work for you.

    if you are doing it yourself then take it from me its not easy taking the case off let alone changing the parts so if you are going to do it yourself use google and fine an xbox 360 repair guide and this will then give you step by step instructions on taking the case off and removing any parts you need to remove, this how ever is not easy to do and will void any warranty you have left so double check your warranty as this part will be covered, taking the case of is not easy to do and you can cause more harm than good if you are unsure what you are doing.

    i repair these myself and only charge if the problem is solved you never know if its just the dvd drive or if the unit has over heated and caused the dvd drive to fail, if this is the case then it wont be long before you get the dreaded red reing of death, which is 3 red lights lit up

    let me know if you need further assistance ok

    plz rate this solution as i have a whole page of unrated posts, thanks

  • Anonymous Sep 20, 2010

    HI the problem is with the console and not the game the chances are it is starting to over heat but do the following first.
    1 check the air vents and make sure their free from any dust.
    2 leave the console off for at least an hour.
    3 make sure your console is not being used whilst its on carpet as this will cause it to over heat really fast
    4 make sure its not on top of anything else such as dvd or sky box as this to will cause it to over heat
    5 make sure its not in a confined space it needs to get air circulating around it

    now if the red light keeps coming on then the chances are pretty soon you will get the dreaded red ring of death all the time and you wont be able to use the xbox at all.

    check the warranty sticker on the back if the console is less then 3 years old then you can contact microsoft via their xbox site and get it exchanged for a refurbished one you wont need a receipt as the sticker on the back of the console will have a date on it so check this first

    also if the warranty sticker is still in place behind the front cover then they will exchange it for you but if the console has been opened up then they wont even touch it.

    if the warranty is out on your console then the only option is for you to get it repaired.
    now the problem is when microsoft built these they used cheap metal x clamps and these hold the heat sinks onto the gpu and cpu chip to prevent it from over heating they also used cheap heat sink paste and what then happens is over time the x clamps dont keep pressure on the cpu and gpu chips so this then causes it to lose its cooling power as the hear sink is not pressing on the chips hard enough.
    so what you need to get done is get the xclamps taken off and the cpu and gpu chips cleaned to look like new and also the bottom of the heat sinks then new heat sink paste will need putting on top of the cpu and gpu chip then a more secure way of holding the heat sinks onto the cpu and gpu chip is needed, now its not easy to do so if you have never done anything like this before then its best leave it to someone who knows as its a nightmare just getting the case off let alone making sure you put the heat sinks back on level.

    now i do this repair for about 25 quid plus parts which usually the total is no less than 30 quid and i only charge the labour if the xbox is fully working after the repair so if your not doing the job yourself you will need to shop around and get the best price you can do.

    how ever their is no guarantee the repair will solve the problem as the cpu and gpu chip could have got that hot that it has damaged the solder that holds it onto the circuit board now out of every 10 i do only 2 will not be repairable so the odds are pretty good on getting it fixed, the repair takes a few hours and normally solves the problem then most people never have any more problems.

    let me know if you need further assistance ok

    plz rate this solution as i have a whole page of unrated posts, thanks

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