Question about HP PhotoSmart C3140 All-In-One InkJet Printer

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Hp photosmaert 4380 scanner

Have just purchase as above and installed software to my live box No problem there all fuctioning except scanner using it direct from printer scans ok through computer but when i use the scanner direct it starts to scan ithen stops and tells me the wireless or usb is not connected
please advise many thanks
eddiewa

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Have you tried each of these solutions?
Link

Posted on May 26, 2008

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Hi there,

reset your router & set all settings required, please be sure that all devices & software was installed..

`jack

Posted on May 26, 2008

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Have you installed the driver software completely..

Thank you & post back again

Posted on May 17, 2008

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Your wireless settings must be wrong, how is it connected and to what right now?

Posted on May 17, 2008

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1 Answer

Driver for hp3100 3 in 1 series was installed already and printing is working except for scanner wherein it says no hp device found. what will i do?


kindly download driver from this link,
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=12013&taskId=135&lang=en&cc=us&prodSeriesId=24352&prodTypeId=18972

Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manager there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.
Hope this helps. Please rate my response.
Thanks.
Have a good day.


Mar 22, 2010 | HP LaserJet 3100 All-In-One Printer

2 Answers

Scanner not working need software install


hi friend,

u can download software in
www.econtentos.com/scanner-driver.htm

Installing a scanner on newer PCs is pretty straight-forward. If the scanner is a USB device, you'll need to install the software CD that came with the scanner. These will normally be one or two disks and a few others that usually only prove to be trial software or other programs you do not need. Be wary of installing these third-party CDs, as you likely will never use them and they tend to want to take over the way media is handled on your computer.

First, unpack the scanner from the box. Make sure you have all of the attachments and especially the quick setup instructions if they were in the box. You can assemble the scanner and set if off to the side. You can plug the power cable in, but do not plug the USB cable into the computer.
Boot up the computer and load the scanner software disk into the CD ROM drive. If it does not launch automatically, you can navigate to it through My Computer and click the setup.exe file. If there are additional disks for your scanner that need to be loaded, you will be prompted for them.
Once the software has been installed, you can then attach the USB cable to the computer. Windows should find the new scanner and load the drivers for it automatically.
Troubleshooting Scanner Problems:

If your scanner had worked in the past but has stopped functioning, you can usually unplug the scanner, then go to Add / Remove Programs in the Control Panel and remove the scanning software. Then you can repeat the installation process above.

thank u for using fixya

regards,
sivaranjini

Aug 11, 2009 | HP Photosmart 2610xi All-In-One InkJet...

1 Answer

Software Installation Problem


Hi,
I understand your concern that you are unable to remove previous HP drivers installed on your computer. To resolve this download the HP software removal utility and run the utility.

Click here to download HP software removal utility.

NOTE: Select your OS and select HP software utility At bottom and click on download only. After dowloading run the utility for four times to remove the HP printer software completely from your computer.

After running the utility four times restart the computer and check whether HP Imaging folder is completely deleted or not which as located in C:/progra files/HP Imaging folder. If the folder is not there then the software is removed completely from your computer and continue to download the Full Feature software from the same link and install it.

Now try to scan from HP solution center. This should resolve the issue.

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I'm using XP Professional on my computers. I don't know what happened but what i can remember is that i kept uninstalling and installing the sharp AR-123E and yesterday, it was finally installed.

i only have one problem now, the AR-M205. I've been doing same procedure as above for almost 3 weeks now but no luck.

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Scanner


First check whether you are able to scan from hp solution center.

then check whether you are able to scan from ms paint.

to check: open paint, click on file-->from scanners and camera.
if it is scanning then proceed to the following steps or else uninstall the software and reinstall it



Step 1:

  1. Click Start .
  2. In the Start Search text box, type msconfig and press Enter .
  3. On the User Account Control window, click Continue . The System Configuration Utility window displays.
  4. Click the Startup tab.
  5. Search the list for HP Digital Imaging Monitor . If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. Proceed to step three to uninstall and reinstall the software.
  6. Select the HP Digital Imaging Monitor check box.
  7. Click Apply , and then click Close .
  8. Click Yes to restart.

Step 2:

    1. Open the HP Solution Center. Use one of the following methods to open the HP Solution Center.
    2. On the Windows desktop, double-click the HP Solution Center icon.
    • On the taskbar, click Start , Programs , or All Programs , click HP , and then click HP Solution Center .
    1. If more than one HP device is installed, click the tab for the All-in-One product. The HP Solution Center shows only the functions, settings, and support options that are appropriate for the selected HP product.
    2. Click Settings .
    3. Click Scan Settings and Preferences .
    4. Click Scan to... Setup .
    5. Click the Destination List tab.
  • If the Front Panel Destination List is empty, continue with this procedure. If the Front Panel Destination List contains valid scan destinations, proceed to step three to uninstall and reinstall the software.
  • Click each program to include on the Scan To list.
  • Click the Add arrow.
  • Click OK .
  • Scan a document using the Scan To button on the front panel.
  • If the scan fails, try to scan using the HP Solution Center Scan button.

  • If the above steps doesnt solve your problem, please uninstall the software and reinstall it.

    Mar 14, 2008 | HP PSC 1610v All-in-One Printer

    1 Answer

    HP PSC 1610V Printer


    yes ,the hp provides the utility software and driver with the printer ,or u go to web sit of hp/suppot,and down load that drivers with searching your model no
    pk86bhat@rediffmail.com

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    HP Printer /scanner problem


    Are you running a space cleanup utility? HP unhelpfully uses the .tmp extension for live files, ensure you're not deleting them. I got "Scan.msi not found" and had to reinstall my AIO software every time until I told WinOptimiser to stop deleting .tmp files (except in the genuine TEMP folders).

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