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Reset the device when it does not respond.
If the device does not respond, disconnect and then reconnect the power cord.
At the device or at the electrical outlet, disconnect the power cord or adapter.
Wait approximately ten seconds and then reconnect the power cord.
Wait until the device has completed its cycling process before submitting another job request.
If this doesn't work try reseting
If all else fails I would suggest taking it to a qualified service center.
Hope this helps:)