Question about Sony Playstation 3 (PS3) Console

Open Question

Hi there! The system: The old 40BG fat model The problem(s): - My playstation totally freezes, when trying to access the PS store. I'm still able to log in with my user/account properly, though (I get the ''signed in'' notation). I'm also able to browse the web normally. The freezing happens when I click the PS store icon, or download history etc. related to the store. -When trying to start a game, everything goes as normally until I get a message saying: ''Error 80010514, could not load trophy information'' (about). I can still see the game running in the background, playing eg. the penalty tutorial in WC2010, which is on before the game actually ''starts''. The history/ what I've already done trying to get the system working properly: The problem started with the PS store freeze alone. I didn't pay that much attention to the matter, since I don't use the store all that much. I was able to do everything else normally, including playing games online and using PS home etc. After a while I got sick of the problem and decided to use the recovery menu options 3. Restore File System and 4. Rebuild Database. This didn't fix the problem, so I backed-up some of my savegame files and opted for the ''restore PS3 system'', again with no luck. Then I got mad off the problem and decided to leave the PS store alone, again. I got a heureka moment, when I realized that I didn't have the latest firmware installed, and figured that maybe this is why the whole thing freezes. So I downloaded and installed the latest firmware (3.42), but still the problem was there. But after the update, I got the infamous 80010514-error code, stating the trophy problem mentioned above, when I tried to play a game. I tried to sync the trophy information with the server, but it didn't help. I also created a new user/account, but no change. I did some googling with the error code and it seemed, that it maybe caused by a hard-drive malfunction of some kind, and I replaced the old drive with a new 500GB drive. Still with the same results - no improvement. (I've also tried different internet connections, wired and wireless, two different IP's and even used an open DNS) ---------------------------------------------------------------------------------------------------------------------------------------------------- So I was wondering, is there anything I can do to fix this problem? Is there something I could erase the PS3's ''own'' memory (flash memory I guess?) with? To me it seems, that there is something wrong with the OS or something like that, since replacing the hard-drive didn't work and the blu-ray drive is working just fine. Thanks, -Konsta ------------------------------------------------------------------------------------ Update Now I only get the 80010514 error code when trying to sync the trophys (though I have none with the current user). This happens once, but after trying again it doesn't appear anymore. If I reboot the console it does the same thing: First time - error code, 2nd-infinite time - no error. When the game loads, in place of the 80010514 error code I get a new one, 8002B105 stating the trophy thingie as before.

Posted by on


3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 2200 Answers

SOURCE: it says error 80010514


This ia a known error with the ps3 and unfortunately is not that easy to fix. Sony simply have the following to say about this error

"Error 80010514 - Issue reading Disks"

If this error is showing on more than one disk then the problem lies in the blueray drive itself which has become faulty. Sony are advising that these ps3's which are showing this persistant error need to be returned for service. Expected cost is around $150 if your unit is outside warranty.

For information on how to return your unit see this link

Many thanks for using FixYa.

Posted on Nov 11, 2009

  • 2 Answers

SOURCE: ps3 freezing, and start up error code 80010514

Have you got a fat 60 gig, as this appears to be a common problem after downloading the auto update 3.01. Me and three friends are having the same problem and sony refuse to accept there is a problem. Write to thats what were doing hoping to get some answers

Posted on Apr 07, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Not allowed access to in game playstation store to purchase bonus packs

Most likely because the servers are down. A game like this, that game out 3 years ago, wouldn't have the store or multiplayer servers still running. You can try searching for DLC directly through PS store, but as far as through the in game menu, it's not going to happen.

May 31, 2014 | Fight Night Champion for PlayStation 3

1 Answer

Tried almost everything, please help

It is because It is because fat partitions dont suupport manupulation of files bigger than 4 gb. Convert it to ntfs and it will work. And you might wonder that it worked for 15 min. ISo when you play a game lots of cache is generated and size of game is nearly doubled so this causes problem on a fat partition. And on

Jan 07, 2014 | Sony Playstation 3 (PS3) Console

1 Answer

I can't access the playstation network, Netflix, or PS store but I can access the Internet. I have wifi and my iPhone works fine. When I try to log in it says "connection with PS network timed out

Turn the playstation off and then back on. You have to be connected to PSN to play Netflix and connect to the PS Store--is something maybe wrong with your username/password?

Feb 12, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

PS 2 new and old games keep freezing

It needs a new laser... it's a pretty common issue with older PS2s. The lasers simply eventually wear out after time. You can get a new laser for the older PS2s at the following website:


May 15, 2010 | Sony PlayStation 2 (PS2) Console

1 Answer

I have a friends ps3 its a 40BG we have a problem wen we turn it on it just freezes we tried holdin down the on button did the 3 beeps and reset system but it still freezes any ideas to what mite be wrong...

The proccessor is probably being over loaded. Try deleting some of your unused files. If that doesnt work do a system restore which will delete all files except your operating system

Apr 19, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I recently got a new wep for my connection. I tried changing it in my network settings, but it said it had an error. Now when I try to change it the system freezes and all I can do is turn it off. It's...

Possibly because the network was shut down today by playstation for maintenance. PS3 slim models are not affected by the bug but playstation suggests even if you have a slim model to stay signed out for now until they can repair the network and to try not to download anything from the PS store because there is a possibility the data you download will become corrupt and will not let you redownload.Chances are your network is fine just gotta wait until the Network is back up and running on Playstation's side.

Mar 02, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I just bought a game from playstation 3 store i downloaded it intalled and i cant find it in my system

Okay..try resetting your console.. if you still cannot find it on your xmb you can access the download from ps Store it should still be there...

i had the same problem a while back but after re-downloading my game it worked fine

Feb 18, 2010 | Sony Video Game Consoles & Games

1 Answer

Ps3 starts freezing after pressing the ps button

Corrupted data on the hard drive.

back up any important files and run the restore to factory settings option.

That will clear the problem.

Jun 18, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Error 0x80029564 when trying to download from playstation store

You have to activate u r psp system in playstation store account then it should work fine

Jul 27, 2008 | Video Game Consoles & Games

1 Answer

PS2 only getting a red light - not powering on

Is the system fat or slim?
If its fat then it is the internal power supply.
a 12$ total fix from parts via ebay takes 10-15 min to take apart and re-assemble. I can help you step by step let me know.

May 26, 2008 | Sony PlayStation 2 (PS2) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

Related Topics:

133 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Zhenya Ogorodnikov

Level 2 Expert

218 Answers

shaun taylor

Level 3 Expert

1527 Answers


Level 2 Expert

226 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides