Question about Philips HTS3440/37 System

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Does not play cd's or dvd's

I own this same system and I have had problems with it reading any cd's or dvd's. I was advised by a phillips technician to insert a dvd lens cleaner in, which did not help at all since the dvd system could not read any discs at all. I have contacted the 1-800 number on two occasions and spoken to a representative who said would send me an email informing of what to do with my system, Ihaven't recieved their email yet. Please inform me of my options on getting my system fixed.

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Philips has no repair service for these - if it's in warranty, you must send it in for replacement. If it is out of warranty, then you are out of luck.

Posted on May 25, 2008

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