I installed a 443774-001 board in a dv6423om. I am using a wireless card 441090-001 and I am getting a 104 error saying that the wireless network device is not supported. Is there another wireless card that goes with that board?

dear phillip james, i would like to try and help you today. could you please let me know if this error just started coming up suddenly or after a wireless card upgrade or replacement?

Go to the network connection or network and internet connection in the control panel. The pc maybe picking up wireless connection from other devices around you. You can go there and remove them.

In the BIOS setup, disable the network as a boot device.

Hi,

I think you can try this steps and hope it will help you.
Try to reseat the Wireless Card in your machine.

You will need the following tools to complete the removal and replacement procedures:
-Magnetic screwdriver
-Phillips P0 screwdriver
-5.0-mm socket for system board screwlocks
-Flat-bladed screwdriver
-Tool kit-includes

Turn the machine upsidedown

Remove the battery.




Wireless Card Removal

1. Loosen the PM2.0×5.0 screw 1 that secures the Mini PCI
compartment cover to the computer.
2. Lift the rear edge of the Mini PCI compartment cover 2, and
then swing it forward.
3. Remove the Mini PCI compartment cover.



4. Disconnect the wireless antenna cables 1 from the Mini PCI
communications card.
5. Spread the two retaining tabs 2 that secure the Mini PCI
communications card to the communications compartment
socket. (The board rises up).
6. Remove the wireless communications card 3 by pulling the
board away from the socket at a 45-degree angle.

**Reverse the above procedure to install a Mini PCI
communications card.

If happens that it does not work, I think you can just reinstall OS just to make sure if its Hardware or Software problem.

Thank you for choosing FixYa.

And when you did that, did the system then work? If it did you may have a faulty WiFi card or an incompatible driver.

Check this driver for your laptop. Choose the network driver . Download the three driver mention to check which one it compatible . http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&os=228&product=1842155#N3729

Part Number BCM94312MCG on the wireless module? Use this driver from Dell >

http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R174291&SystemID=LATITUDE%20PRECISION%20M90&servicetag=&os=WW1&osl=en&deviceid=9806&devlib=0&typecnt=0&vercnt=10&catid=-1&impid=-1&formatcnt=1&libid=5&fileid=236819

The particular driver you need isn't listed on HP's Support website. (Go figure?)

Regards,
joecoolvette

Make sure the VERSION NUMBER IS ALSO THE SAME..

on your C:/ drive, your will see a folder names SWsetup, inside you will see the driver for WLan, reintall it. and also install the wireless assistant. good luck

The user has not described the operating system in use.
However this problem generally occurs due to incompartible hardware. in this case it is ever stated. ie. Network interface Device. I suggest you disconnect the Network devices including cables, then try to reboot.
If not descibe how far the booting process gets and type of network hardware connected and operating system to your system
Heruless