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My washer says du and it wont come on! the door lock keeps clicking like its tring to lock but cant

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The F30 error code will flash when the dispenser motor cannot be driven to its proper position.



Door Unlock Error

A Door Unlock Error occurs if the door cannot be unlocked.
It will try to unlock the door 6 times before displaying the error.


Door Lock Mechanism broken.
Check Door Lock/Switch Assembly for foreign objects
Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
Door Lock/Switch Assembly Failure


If it is a cabrio:
dU flashes if the following conditions occur:
Excessive force on door lid is preventing lock bolt from retracting.
Wash media buildup is preventing lock bolt from retracting.
Machine/motor control cannot determine if door lid is in an unlocked state.

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TEST #8 Door Lid Lock
Perform the following checks if washer fails to lock (or unlock).
1. Perform Manual: Door Switch and Manual: Door Lid Lock tests.
2. Remove the console to access the machine/ motor control assembly. See Accessing & Removing the Electronic Assemblies.
3. Visually check that the P12 connector is inserted all the way into the machine/motor control. If visual check passes, go to step 4. If visual check fails, reconnect P4 and repeat step 1.
4. Check the lid lock motor winding and switches by removing P12 from the machine/ motor control and checking the
resistance values....



Component/Resistance Unlocked/Resistance Locked/Contacts Measured/Contacts Measured:


Motor Winding/35 ±5 O/35 ±5 O/P12-2/P12-3/
Lock Switch - Home/0 O/Open Circuit/P12-1/P12-4
Lock Switch - Lock/Open Circuit/0 O/P12-1/P12-7
Lock Switch - Lid/Lid Closed = 0 OLid Open = Open Circuit/Lid Closed = 0 O Lid Open = Open Circuit/P12-1/P12-5




If resistance values are good, go to step 5. If switch measurements do not match the values shown in the table for unlocked (or locked) conditions, a problem
exists in the door lid lock. Replace the door lid lock.
5. If the Manual: Door Switch or Manual: Door Lid Lock in step 1 failed, then the machine/motor control has failed: Unplug washer or disconnect power.
Replace machine/motor control assembly. Perform the Manual: Door Switch and Manual: Door Lid Lock in step 1 to verify repair.



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Posted on Sep 16, 2010

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The door lock button is just clicking and my washer wont work


Perhaps you need to reset the lock and check if the reset switch of the lock to the panel is working.
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Front load duet washer wont start because the door cant lock and we cant open the door.


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Mar 06, 2012 | Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft....

1 Answer

Error code " du "


DU = Door Unlock code

Washing machine displays error code F/DU after six attempts to unlock.
-Door lock assembly failed.
-Test door lock switch
-Visually inspect wire harness connection on CCU, Door lock assembly, replace door lock assembly.

The door lock assemble on this washing machine can be replaced from either the top of the front. The door boot can be removed or the top of the washer can be removed.

Hope this helps.

Jun 22, 2011 | Washing Machines

1 Answer

What is DU blinking on a Whirlpool Cabrio washer mean?


Hi from retired Englishman in SW France,
'DU' stands for Door Unlock Error. There is likely to be a problem with either the door solenoid/lock or the 'door open/closed' sensor. Both require a service engineer's attention I suggest ;-0(
Good luck,
John C

Mar 22, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

WHAT IS DU?


DU is door unlock error - A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door 6 times before displaying the error.

Solutions -
  • Door Lock Mechanism broken.
  • Check Door Lock/Switch Assembly for foreign objects
  • Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
  • Door Lock/Switch Assembly Failure
  • May 19, 2009 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    In the middle of washing get an error that is f/dl or f/du. the door will not open even if you unplug it and plug it back in. You have to wait quite awhile and then try and it will unlock. It does this...


    F/dL  and  F/dU error means -------------- Door Lock ErrorA Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.---------- to resolve --------- 
    Door Lock Mechanism broken or removed from the Door globul1a.gif Check Door Lock/Switch Assembly globul1a.gif Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
    Door Lock/Switch Assembly Failure


    Apr 03, 2009 | Whirlpool GHW9250M Front Load Washer

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    Kenmore front loading washer


    brand new and you changed the latch mech.? door latch or lock asm.? DU is door unlock error, it tried to unlock and cant. usually replace lock asm (inside machine) for this problem. may have latch out of alignment.

    Dec 01, 2008 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    Door clicks and wont open and washer runs but wont do anything


    Potential reasons for it: - Door Lock/Switch Assembly Failure - In this case it should be replaced. - Door Lock unit is broken or removed from the door. - Look for disconnected wires to the door Lock/Switch unit. - Door Lock/Switch unit Failure You should remove machine's top cover and then you will have an access to the door lock unit. Be aware you should discconect machine's power cable first !! Good luck!

    Jun 15, 2007 | GE WBVH6240F Front Load Washer

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    F and then dU flashes


    The du error code relates to door/lid that cannot unlock. Check that there is no excessive weight on the lid. In case this is not the issue, you should check the lid switch unit. Good luck !

    Dec 02, 2006 | Kenmore 42822 Front Load Washer

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