Question about Epson CX8400 All-In-One InkJet Printer

1 Answer

Have an apple computer - epson cx8400 printer epson black 69 ink ran out my husband removed this cartridge before we had the new one to put in now printer continues to show press ok button to replace cartridge new cartridge is in but did black ink well dry up since it had nothing in place for a couple hours? answer and solution please.

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  • modmodel Sep 16, 2010

    to guru tried solution 1 No results (Note: I am novice - what is power button - OK button?)
    what else can I try? modmodel@comcast.net

  • modmodel Sep 16, 2010

    to guru tried solution 1 No results (Note: I am novice - what is power button - OK button?)
    what else can I try? modmodel@comcast.net

  • modmodel Sep 16, 2010

    tried solution 1 did not work any thing else to try pls respond holding for answer
    modmodel@comcast.net

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1 Answer

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  • Epson Master
  • 4,737 Answers

First try this, remove all the cartridges, turn off the printer, unplug all the cables including the power cord, leave it for few minutes, clean whatever you think you can. Tap the power button several times. Reconnect and reinstall everything. Now try switching it on again. It should work fine. There's more to do if this doesn't fix. Let me know if the problem persists.

Good luck.

Thanks for using FixYa.

Posted on Sep 16, 2010

  • Lebanon Raingam
    Lebanon Raingam Sep 16, 2010

    Well, thanks for the patience, I got back just now, will respond within an hour, please give me few minutes so that I can make it clearer to you. Thanks

  • Lebanon Raingam
    Lebanon Raingam Sep 16, 2010

    I guess you've made a mistake, Power Button is the button labelled "On" and is the first on from the left nearest to you when you look from the front . Tapping the power button is very important, and you can't ignore it.


    I am not sure what you've done, but it's also very important to clean the contacts (golden metal dots) on the cartridges and on the printer (carriage) using a soft brush dipped in alcohol/acetone/spirit. After they are dried, reinstall them. Hope you did disconnect all the cables. Don't do it very fast, do it slowly so that the static signals may discharge.


    Let me know when you are done.

    Thanks

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    i have this link below that gives you allinformation about your Epson printer. specifically the manual , required for review to address the issue with the ink cartridge error.

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    general= http://www.epson.ca/cgi-bin/ceStore/support/supDetail.jsp?BV_UseBVCookie=yes&oid=90342


    manual = http://files.support.epson.com/htmldocs/cx84__/cx84__ug/wwhelp/wwhimpl/js/html/wwhelp.htm

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    Remove and Install Cartridges Be sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution:
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