Question about Phones

1 Answer

No dial tone on my landline, but have dsl

I have att for my landline and dsl. I've got internet (i guess that's the data line), but have no dial tone - just a humming tone. I also get busy signal when I call the number from another line. I called att-repair to check on it, but they were very unaccommodating, and quick to advise of the $50 /15 mins charge for a service guy to come out and check it. I've checked all the regular phone connections, and they seem fine. what else could i check on? might this be a phone company problem?

Posted by on

  • 7 more comments 
  • Anonymous May 24, 2008

    I have the exact same problem. I think this is an AT&T scam. There was nothing done to my house, no construction, no movement of furniture, etc... and all of a sudden this happen. When we called up, we were told of the $50 per 15 minute charge.

  • Anonymous May 30, 2008

    MY TELEPHONE IS CHARGED, THE BASE LIGHT IS ON AND PHONE LIGHTS UP., I EVEN BOUGHT A NEW BATTERY, AS I THOUGHT THAT COULD BE THE PROBLEM, BUT STILL CAN'T GET A DIAL TONE TO CALL OUT.

    CAN SOMEONE HELP ME. IT IS A PANASONIC AND ONLY 1-1/2 YRS. OLD


  • Anonymous Jul 02, 2008

    exactly the same problem, although I note that they have raised the price to 55$

  • deveronw Oct 17, 2008

    We have dsl, working great in 3 rooms, but no dial tone, dead silence on the landline phone. I have unplugged everything, checked the outside box, plugged a phone in there, tried different phones, still nothing. Have the cell phone and thank goodness internet. Still...any suggestions?

  • Anonymous Nov 30, 2008

    Same problem.. I am using ATT in New Haven, CT.


    Phone line has no dial tone, but DSL works. Callers get a busy signal, even after detaching the phone line from the jack (thus, not an equipment issue).

  • Anonymous Dec 03, 2008

    Really annoying because this has happened before-- and I replaced all the interior wiring from the test block to the various jacks so I KNOW the issue isn't bad interior wiring. AT&T could care less. I can't wait for free wireless internet so I can just cancel this stupid landline service and stop paying them to be arrogant! Besides, I don't need to hear all those f@#$ing robo-calls anyway....

  • zodiac1972 Dec 23, 2008

    I have the exact same problem going on. It started this morning, any help out there??



  • onebigmob Jan 27, 2009

    im having the same problem, only our service is embarq. this happened once before, we needed a SECOND filter for our wireless phone jack. the only thing that changed this time is the 5 foot cord that was coming out of the wall but not plugged in to anything was removed. it used to supply the modem, but we moved it. strange.

  • thumbsdown Mar 28, 2009

    Internet works fine, but phones are dead. Att's going to take my dog and first born to fix it. Funny that others are having the same trouble. Sounds like it's a problem they created. 

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I bit the bullet and canceled my landline! I did so without an internet back-up though. I HAD an appointment with comcast so I could stay online, but I canceled it. The reason being, my wifi is still working fine! I'm scared to shut my modem off, for fear I will lose this gift from the Cyber Gods!! I bought myself a "magic jack",it was even mispriced $19.99. I hooked it up, instant landline & fax too! ALL FREE!! Does anyone have a clue how/why I still get the internet? Has anyone ever shut there modem off? If so, did you keep your internet? I NEVER have good luck, I MEAN NEVER. So, after so many years of paying for all these over priced, some would even argue, unessary this day & age,monthly pain in the wallet things. Im done! At least I pray to the Cyber Gods that I am! Im knocking on wood as I type!

Posted on Mar 21, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Chat to customer agent landline reported to faults still not repaired


Where I live, my landline company is responsible only up to a "demarcation point" - this is a box on the wall near where the phone line enters the house.

There is an RJ11 socket on the box,

chat-customer-agent-landline-reported-2iujiwfvuy020nygunv3yc1j-5-0.jpg and the technician (or you) plugs a known-working phone into the socket, and listens for a dial tone. If there's no dial tone, then the tech takes corrective action - replacing cable, or confirming correct operation of the distribution box on the boulevard / utility pole, or contacting billing to reactivate the line.

If I dial 611 from my or a neighbour's landline, they'll typically have tech to my door in 24 hours.

Beyond the 'demarcation point' (ie inside my house), it is my responsibility to ensure the internal phone wiring is operational.

Check your local thrift stores for a replacement phone, if necessary.

Your local hardware store will likely carry a 'tone & probe" set, which will indicate if a phone socket is wired properly, and can be used to follow a wire through walls / ceilings / floors.

Pro3000 Analog Tone and Probe

Mar 17, 2015 | Phones

1 Answer

NO dial tone


Verizon may have shut down your phone line because it needs service. This should be reported to Verizon repair by using your computer.

Jan 07, 2014 | Phones

1 Answer

How do i forward a call to a cell phone?


I believe your landline carrier just needs to have the capability of call forwarding (ie we utilize Verizon for our business). We also use the call forward feature by: picking up line, (hear dial tone) dial *72 [ then phone number you want calls to forward to, even a cell]. To discontinue: pick up line (hear dial tone) dial *73

Mar 02, 2010 | NEC Dterm DTP 16D-1 Corded Phone

1 Answer

Loud static noise with dial tone and humming during conversation


There is not enough information in your question to diagnose properly the source of interferences. I will however venture an educated guess. If your broadband internet connection is some form of DSL you must put filter on all the telephone sets. In other words, the telephone line going from the wall to a telephone set must pass through a DSL filter.
If I made a wrong guess, do not impale the answer; post a comment instead.

Jan 02, 2010 | Uniden 5.8GHz Cordless Phone

1 Answer

Continuous dial tone on phone line . When i try to dial out- i just get a continuos dial tone- happening on my 2 cordless, landline is fine. Dont use a magic jack, changed out hardware, new cordless dont...


There are two possible answers to this problem. The first thing is to check on the cordless phones, is a 2 way switch, one setting is for DP=Dial pulse (setting for old rotary phones) 2nd setting is TT= Touch Tone. I would guess that the setting should be set to TT on both cordless phones for touchtone.
Second thing to do is to plug in the base unit of your cordless phone to a jack that currently has a landline phone plugged into it that works and test again. If cordless phone works OK then go back to the original jack that didn't work and reverse the wires in the jack: that is what is known as a "polarity" issue.

Aug 31, 2009 | Panasonic Phones

1 Answer

"Line in use" message on Motorola 450 cordless phones


Call your ip internet provider ATT etc.
your dsl is incorrectly wired

May 28, 2009 | Uniden Cordless Phone

1 Answer

My at&t landline has a dial tone but cannot call


check dialing mode matches what exchange is set to DTMF suspect phone is set to dec = decadic or pulse

Apr 17, 2009 | Vtech DECT 6.0 Cordless Phone with Digital...

1 Answer

No dial tones on all the phones.internet still works. when you dial the house, phone line has busy signal.


If you have dial up internet, turn off your computer and try it. If you have DSL then a wire has come loose at your phone box. There are 4 wires that come into your house from the phone connection. Phones use 2 of them and DSL uses the other 2.

Jul 12, 2008 | Phones

1 Answer

My landline phone does not work. I tested it outside on the company's jack and the phone works. I have 3 jacks in the house and it will not work on any of them, including the one I get the internet. The...


One of the phone handsets of the Panasonic KX-TG563 trio gives me static w/ dial tone and then shuts down or it gives me the message that "System is busy/Line in use" with no dial tone. If I get closer to the base unit it seems to work but w/ alot of static. The base unit phone works good and the other handset works ok too. The battery shows fully charged however, when I take the battery out to try a reset when I put it back in the battery indicator show very low. I tried switching batteries w/ the othe hand sets it doesn't help.

Thanks

Jun 07, 2008 | Phones

Not finding what you are looking for?
Phones Logo

Related Topics:

6,286 people viewed this question

Ask a Question

Usually answered in minutes!

Top Phones Experts

kakima

Level 3 Expert

96417 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Cindy Wells

Level 3 Expert

4755 Answers

Are you a Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...