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No dial tone on my landline, but have dsl

I have att for my landline and dsl. I've got internet (i guess that's the data line), but have no dial tone - just a humming tone. I also get busy signal when I call the number from another line. I called att-repair to check on it, but they were very unaccommodating, and quick to advise of the $50 /15 mins charge for a service guy to come out and check it. I've checked all the regular phone connections, and they seem fine. what else could i check on? might this be a phone company problem?

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  • Anonymous May 24, 2008

    I have the exact same problem. I think this is an AT&T scam. There was nothing done to my house, no construction, no movement of furniture, etc... and all of a sudden this happen. When we called up, we were told of the $50 per 15 minute charge.

  • Anonymous May 30, 2008

    MY TELEPHONE IS CHARGED, THE BASE LIGHT IS ON AND PHONE LIGHTS UP., I EVEN BOUGHT A NEW BATTERY, AS I THOUGHT THAT COULD BE THE PROBLEM, BUT STILL CAN'T GET A DIAL TONE TO CALL OUT.

    CAN SOMEONE HELP ME. IT IS A PANASONIC AND ONLY 1-1/2 YRS. OLD


  • Anonymous Jul 02, 2008

    exactly the same problem, although I note that they have raised the price to 55$

  • deveronw Oct 17, 2008

    We have dsl, working great in 3 rooms, but no dial tone, dead silence on the landline phone. I have unplugged everything, checked the outside box, plugged a phone in there, tried different phones, still nothing. Have the cell phone and thank goodness internet. Still...any suggestions?

  • Anonymous Nov 30, 2008

    Same problem.. I am using ATT in New Haven, CT.


    Phone line has no dial tone, but DSL works. Callers get a busy signal, even after detaching the phone line from the jack (thus, not an equipment issue).

  • Anonymous Dec 03, 2008

    Really annoying because this has happened before-- and I replaced all the interior wiring from the test block to the various jacks so I KNOW the issue isn't bad interior wiring. AT&T could care less. I can't wait for free wireless internet so I can just cancel this stupid landline service and stop paying them to be arrogant! Besides, I don't need to hear all those f@#$ing robo-calls anyway....

  • zodiac1972 Dec 23, 2008

    I have the exact same problem going on. It started this morning, any help out there??



  • onebigmob Jan 27, 2009

    im having the same problem, only our service is embarq. this happened once before, we needed a SECOND filter for our wireless phone jack. the only thing that changed this time is the 5 foot cord that was coming out of the wall but not plugged in to anything was removed. it used to supply the modem, but we moved it. strange.

  • thumbsdown Mar 28, 2009

    Internet works fine, but phones are dead. Att's going to take my dog and first born to fix it. Funny that others are having the same trouble. Sounds like it's a problem they created. 

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I bit the bullet and canceled my landline! I did so without an internet back-up though. I HAD an appointment with comcast so I could stay online, but I canceled it. The reason being, my wifi is still working fine! I'm scared to shut my modem off, for fear I will lose this gift from the Cyber Gods!! I bought myself a "magic jack",it was even mispriced $19.99. I hooked it up, instant landline & fax too! ALL FREE!! Does anyone have a clue how/why I still get the internet? Has anyone ever shut there modem off? If so, did you keep your internet? I NEVER have good luck, I MEAN NEVER. So, after so many years of paying for all these over priced, some would even argue, unessary this day & age,monthly pain in the wallet things. Im done! At least I pray to the Cyber Gods that I am! Im knocking on wood as I type!

Posted on Mar 21, 2010

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it sounds like you may not have any dial tone. the hiss [white noise] you are hearing is from the dsl modem.try plugging a regular corded phone into the jack to check for dial tone.if there is none,call your phone company.also try plugging the fax machine into another jack where you know there is dial tone.
good luck
wg

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