Question about OfficeMax 0M96431 Shredder

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Office max shredder om96431

The shredder will work in reverse, but nothing happens in auto mode

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  • atenor Jul 17, 2008

    same problem, OM96146

  • Timelamb Aug 27, 2008

    Shredder works fine in reverse and in auto mode the CD's work, but not the credit card slot or the paper slot.

  • Anonymous Mar 23, 2014

    Over heat light is on and unit will not work

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For me, the problem was the sensor connections. I took the unit apart (7 phillips screws, I'm not sure why I didn't have to remove the 8th.) Then I took the paper sensor unit off (2 more phillips screws.) Then I removed the little black box that both sensor wires are connected to (1 more phillips screw.) Then I pried that box open with a flat head screwdrive. Some parts fell out. I put it all back together and it worked.

If you don't want to mess with it, just remove the two wires and tie them together. The unit will always be on when turned on to Auto, but that's better than not working.

Posted on Aug 27, 2008

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1 Answer

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From fellow's website: http://www.fellowes.com/fellowes/site/support/support_troubleshooting.aspx#jammed

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