Question about HP LaserJet 1022 Printer

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Hello, I have Dell Latitude D630 running on windows 7 (64 bit), I have a adobe reader ver . 9.3.4, and an HP J6413 All in one print scan fax. The issue as above seems to be larger pdf files, it start to send to queue you see it start to send and the nothing, it can't be cleared from queue but clicking cancel, it requires a power down of printer and restart of PC. Any ideas, Thanks

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  • John Temple Sep 17, 2010

    The file sizes aren't large it seems to happen at about 1.3 mb, It's not the printer, or the file as I can print it from Dell laptop running the same adobe reader version but running on XP professional 32 bit. So, I would assume it is a conflict between the HP J6413 printer and adobe reader 9.3.4 pdf or Windows 7 or a setting.

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Pls check how much size file you are giving to print if the file range is too high in mega bytes it will take long time to print and cancel but the same print u r printing in a simple printer it prints in much more speed so pls check installed driver and spooler service

Posted on Sep 17, 2010

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ab19

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