Question about Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive

1 Answer

The Light on my Hard drive comes on when i plug it in. It appears in the Device Manager but it doesnt show up in "My Computer" so i can open access the data on it. The original power source burnt out on me and with the new one, this is whats happening. i remember there being a very faint hum and you could feel movement inside the hard drive while it was pluged in. now it doesnt seem like the disk is spinning? what can i do?

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  • 8 more comments 
  • enzed_48 Sep 16, 2010

    yeah ive tried the cord from our printer and the one from the modem. ive checked different usb ports on all computers and laptops we have in the house no such luck with anything. would it be worth taking it to a computing repair store or something?

  • enzed_48 Sep 16, 2010

    yeah ive tried the cord from our printer and the one from the modem. ive checked different usb ports on all computers and laptops we have in the house no such luck with anything. would it be worth taking it to a computing repair store or something?

  • enzed_48 Sep 16, 2010

    yeah ive tried the cord from our printer and the one from the modem. ive checked different usb ports on all computers and laptops we have in the house no such luck with anything. would it be worth taking it to a computing repair store or something?

  • enzed_48 Sep 16, 2010

    yeah ive tried the cord from our printer and the one from the modem. ive checked different usb ports on all computers and laptops we have in the house no such luck with anything. would it be worth taking it to a computing repair store or something?

  • enzed_48 Sep 16, 2010

    yeah ive tried the cord from our printer and the one from the modem. ive checked different usb ports on all computers and laptops we have in the house no such luck with anything. would it be worth taking it to a computing repair store or something?

  • enzed_48 Sep 16, 2010

    yeah ive tried the cord from our printer and the one from the modem. ive checked different usb ports on all computers and laptops we have in the house no such luck with anything. would it be worth taking it to a computing repair store or something?

  • enzed_48 Sep 16, 2010

    yeah ive tried the cord from our printer and the one from the modem. ive checked different usb ports on all computers and laptops we have in the house no such luck with anything. would it be worth taking it to a computing repair store or something?

  • enzed_48 Sep 16, 2010

    yeah ive tried the cord from our printer and the one from the modem. ive checked different usb ports on all computers and laptops we have in the house no such luck with anything. would it be worth taking it to a computing repair store or something?

  • enzed_48 Sep 16, 2010

    yeah ive tried the cord from our printer and the one from the modem. ive checked different usb ports on all computers and laptops we have in the house no such luck with anything. would it be worth taking it to a computing repair store or something?

  • enzed_48 Sep 16, 2010

    yeah ive tried the cord from our printer and the one from the modem. ive checked different usb ports on all computers and laptops we have in the house no such luck with anything. would it be worth taking it to a computing repair store or something?

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  • 181 Answers

Check your USB cable and your USB port. Try another cable and/or another port. Also check for the compatibility of your new power adapter.
Good luck.

TedMac

Posted on Sep 16, 2010

  • teodoro macaraeg
    teodoro macaraeg Sep 16, 2010

    The last thing for you to check is the power adapter.

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The device is simply plugged into a USB port on your computer as you would connect a flash drive.


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If it is not listed among the available drives on your computer, proceed to the next step.

Ensure that the data cable is working properly.


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Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."


Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."


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Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.



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Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.


If the hard drive that has failed is the same one that you are trying to recover from might the reason that you are getting this error.


This could be an issue where the part of the hard drive you are trying to access is corrupt and not accessible which would explain the reason that it would let you access the other partition.


Now I have seen cases where Malware can break the link of a Hard Drive.

So let's try a couple of steps.


Let's go back in to "Disk Management"

Lets right click on the partition that you are not able to access and select "Change Drive Letter and Paths"



Now try selecting a new Drive Letter.

This will restore the path if it has been broken.


The external hard drive may have been detected but the device is not working properly.

If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


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If it is not listed among the available drives on your computer, proceed to the next step.

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Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


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