Question about Dell 966 All-In-One InkJet Printer

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On a Dell Photo 966 I am getting a "Printer Carrier Stall".... "Check inside the printer for obstructions then pres [tick]" I have just replaced both ink cartridges There are no obstructions. I have powered off the printer and tried again.... still same message. How can I overide this error messsage?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1003 Answers

SOURCE: error 1200, printer carrier stall

check printer belt for missing teeth if none are missing lubricate carrier bar(big siler bar that ink cartrides trvel along) with 3in 1 oil with power off then back on to retry

Posted on Jan 07, 2008

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SOURCE: changing ink cartridge in dell photo 966

It's probably located under the scanning bed.
Look for another section break below the scanning bed.
Lift it up. The print cartridges should be inside.

Posted on May 01, 2008

damanpreet_c
  • 69 Answers

SOURCE: carrier stall.

There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
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Correct position of Encoder strip
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Hope it should fix the issue.

Posted on Nov 07, 2008

  • 1 Answer

SOURCE: printer carrier stall

I am getting a "Printer Carrier Stall" message and "Check printer for obstruction" message. what can I do to fix it?

Posted on Nov 23, 2008

pineworks
  • 4041 Answers

SOURCE: my printer (dell Photo AIO printer 966) keeps

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 20, 2010

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