Question about Cisco 7942G IP Phone

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Hey the cisco 7942 and 7962 ip phones are not booting up. previously they were set to factory defaults but now they are stuck up at the very first step of startup that is upgrading.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Cisco 7970 ip phone, can't pickup call

Make sure you have both phones in the same call pickup group. I have never used the group pickup button. The regular pickup button is what I use.

Just to be clear the procedure is..once phone A rings you hit the pickup button on any other phone that is in the same group as phone A. After you hit the pickup button the call will be drawn to the phone that you hit the pickup button on. Once the call is on that set hit the answer button to answer the call.

Posted on Aug 01, 2009

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RPaterson
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SOURCE: Cisco 7911G definitely dead?

You are very close to fixing your problem. You will need the correct firmware and files; these are proprietary but you should be able to acquire them from your certified reseller. Alternatively, here at IdacomUSA, we have the proper firmware on hand, and can flash the phone for you to get it back to life. Call us at 1-800-903-9190 or visit us at http://idacomusa.com

Posted on Feb 11, 2010

  • 121 Answers

SOURCE: CISCO IP PHONE 7941 -add background images (user preferences,

See Cisco's user guide regarding template modification and customization at http://www.ciscosystems.am/en/US/docs/voice_ip_comm/cuipph/7960g_7940g/7_0/sip/english/administration/guide/7960usrS.pdf

Posted on Feb 19, 2010

  • 88 Answers

SOURCE: Cisco ip 7962 6 phone lines on a set

In a VoIP setup, there aren't any "lines" you have to forward the call. Each phone is different on how to do this, but usually you hit transfer and punch in the extension and then hit dial.

Posted on Apr 06, 2010

  • 1 Answer

SOURCE: CONFIGURE ip pHONE 7912G

My phone cuts in and out. I am hooked up to a Rogers Rocket Hub with a static ip address.

Posted on Jul 12, 2010

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1 Answer

My Cisco IP Phone 7945G keeps rebooting after I did a factory reset. Is there a way to fix this?


According to Cisco, when initiating a factory reset procedure certain information from the IP phone is erased while other information is reset to the factory default value, as shown in the list below:


Information Erased:
  • CTL File (Certificate Trust List)
  • LSC File (Locally Significant Certificate)
  • IP Phone Call History (Calls Received, Placed, Missed etc)
  • Phone application
Information Reset to Default:
  • User configuration settings (ring tone, screen brightness, sound levels etc)
  • Network configuration settings

t is highly advisable to follow the firmware upgrade procedure in a non-working environment to ensure other phones are not affected (in case of an accidental reboot), and to avoid the freshly factory reset ip phones obtaining the working environment's settings.


Please use the link below and follow the instruction http://www.firewall.cx/downloads/cisco-tools-a-applications/cisco-ip-phone-a-ata-firmware-downloads.html


Aug 28, 2012 | Cisco 7945G IP Phone

1 Answer

Cisco 7945G keeps rebooting after factory reset


If you used the traditional keypress sequence where you hold down the * key, reboot the phone, and then press the keys in sequence, you may be stuck in a boot loop. You might need to connect your phone to a network if your phone is trying to reach a TFTP server to fetch a firmware or config file update. If you need a power supply, you might try CiscoPowerCube.com they sell a cross compatible version of the CP-PWR-CUBE3 which includes the cord.

Aug 28, 2012 | Cisco 7945G IP Phone

1 Answer

How to reset 9971 cisco phone to factory default


Hello,

You can do that by pressing the Applications button on the phone and choosing Administrator Settings. From the Administrator Settings menu, unlock phone options, then choose Reset Settings > All Settings.

I hope this helped you.

Oct 06, 2011 | Cisco Unified IP Phone 9971-Charcoal...

1 Answer

My cisco ip phone 7960 is stuck in boot up mode after performing the soft reboot. i press 123456789*0#


You can try a couple of things: Unplug the power cable from the phone, hold dows the # key, and then plug the power cable in again. The phone begins its power up cycle. Release the # key after the Speaker button is no longer lit. You should see the following message on the phone: "Reset key sequence detected" Press 123456789*0# within 60 seconds after the Headset, Mute, and Speaker buttons begin to flash. If you enter this key sequence correctly, the phone displays this prompt: Keep network cfg? 1 = yes 2 = no In order to maintain the current network configuration settings for the phone when the phone resets, press 1. In order to reset the network configuration settings when the phone resets, press 2.
Or to perform a full reset: Press **#** to reset the Cisco IP Phone 7960

Mar 15, 2011 | Cisco 7910 IP Phone

1 Answer

How can I clear / reset a Cisco IP Phone 7910


How to set a Cisco IP phone to factory default Reset configuration of Cisco IP Phone (7910, 1911, 7940, 7941, 7960, 7961)

To set the Cisco IP phone to factory default completes the following steps: should be completed:

For 7940, 7941, 7960, 7961 phones:

1. Power up the phone (unplug power cable and plug in again and hold the # key.
2. Release # when lights start flashing.
3. Press 123456789*0#.
4. Press 1 to keep network configuration or 2 to lose the network configuration.

For 7906G and 7911G phones:
1. Power up the phone (unplug power cable and plug in again and hold the # key.
2. Release # when MWI starts flashing.
3. Press 3491672850*#.

Oct 28, 2010 | Cisco 7910 IP Phone

4 Answers

LEDS are lit- one red, one green. no display, no boot


SOLVED!
This happing when trying to download a firmware upgrade or config from server and there is a power outgage.
Solution:
Put a file called cp7912r.zup in your tftpserver root. This file can be a valid cisco image, for example, CP7912080001SIP060412A.sbin

Aug 26, 2008 | Cisco 7912G IP Phone

1 Answer

Cisco 7960G IP Phone Problem


Try to manually reset the phone - **#"Settings" (this will unlock the configuration) + Network + menu under number "33" - erase the configuration. Then the phone configuration will be erased. Also you can manually set IP address and TFTP server

Sep 11, 2007 | Cisco 7940G IP Phone

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