Question about HP Compaq 6720s PC Notebook

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Some of Keys in the Keyboard like Enter key, Back Space Key etc are not working on my Compaq 6720s Laptop. Please help

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Laptop's keyboard is not user-serviceable. Proceed to you repair shop and have then repair yours.
Good luck.

TedMac

Posted on Sep 16, 2010

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MY HP COMPAQ 6720S KEYBOARD WILL NOT WORK ON SOME LETTERS O P NUMBERS AND DELETE ENTER ECT WHAT COULD BE WRONG AND DO YOU KNOW HOW I CAN RESOLVE IT


The keyboard is essentially a large electric circuit and these can fail just as well as other components. There could also be dirt and dust buidup under the key caps. The keyboard uses a flat cable to tie into the motherboard and usually if the cable become loose, the keyboard will fail overall and not just a few keys. I would change out the keyboard. If you want to try and uninstall the keyboard and then let windows re-install it on bootup, go to the device manager and select the keyboard and uninstall it there. When you reboot, the computer may ask to go to windows update to search for an updated driver, let it. It is my opinion though that the keyboard needs replacing. Below is the service manual for disassembly reference.

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01293339/c01293339.pdf

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1 Answer

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Try this and see if this works for you. Touch Keypad simulates a wireless phone keypad on the touch screen to allow you to enter text, numbers, and symbols just as if you were using a wireless phone keypad. Touch Keyboard simulates a 20-key QWERTY (typewriter) keyboard on the touch screen to allow you to enter text, numbers, and symbols similar to the way you would using a QWERTY keyboard. To use Touch Keypad or Touch Keyboard:  In a program, tap the Input Selector arrow, and then tap Touch Keypad or Touch Keyboard. To type lowercase letters, tap the keys on the dial pad or keyboard. To type a single uppercase letter, tap the Shift key and then tap the corresponding key. To type all uppercase letters, tap the Shift key twice. To change back to all lowercase letters, tap again. To enter a space after the word, tap the Space key. To start a new line, tap the Enter key. To backspace and delete a single character in any input mode, press the Back key. To open the Symbol pad, tap the Symbol key. To change the input mode:  Tap the Input mode key to switch to a different input mode: XT9 (predictive), Multitap (abc), or Numeric (123).
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the ones on my laptop suddenly stopped aswell. i just kept pressing them down and eventually they started to work again. and fine ever sinse then. hope it helps.

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Replace the keyboard easily available for cheap. Get full manual at Acer website but replacement is easy, be careful of the clips holding the connection to the motherboard, don't remove just slide upward to release..

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