Freezing or shutoff on boot, setup or minutes into operation
Hi, my HP pavillion Ze2000 will not startup or even boot anymore. I get numerous errors, sometimes I get the Blue Screen of Death then it restarts, sometimes I get the exiting pxerom message that keeps repeating, sometimes it gives me a message that I'm missing win32>....run.dll sometimes it just freezes before anything happens. It freezes during BIOS, it freezes during recovery, during XP setup. Sometimes it actually startsall the way then freezes minutes in... HELP!!!
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Re: Freezing or shutoff on boot, setup or minutes into...
Boot the system with your Windows XP installation disk. When the boot options window appears select R for recovery console. Once you have logged into the DOS session type: fixmbr and hit the enter or return key and select "y" for yes you want to do this. Type: fixboot and hit the return key again, hit "y" for yes.
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This computer can be formatted with the recovery disk. If you still have them, put the dusk in the machine, then restart. Usually should automatically boot from CD, if not either look at the screen or press F2. If you need more help, contact us at: email@example.com
It could be the memory modules (RAM). Get the information from those RAM sticks (manufacturer) and replace them with new ones to see if that solves the issue, if not then maybe the hard drive, and if it's neither of those, I hate to say it, but it sounds like a bad motherboard :(
press f8 at startup to get to the windows startup menu, choose "last known good configuration" If that fails, you can choose "disable automatic restart" and the BSOD, Blue screen will appear and give you an error, you can also goto safe mode with the f8 key on startup, choose safe mode, and then click yes at the prompt to start the system restore, pick a date and time the PC worked, and try that.If that doesn't work, you need to restore the PC to factory default state, by using or purchasing restore disks, you would have been asked to make them when you 1st powered on the PC, if you don't have the CD's call HP and order them.