My Raymarine A-65 was replaced by Raymarine factory. When I got the new unit it has been unable to find any satalites. I sent the unit back to Ray, they in turn returned it to me saying that it worked fine for them. I still can't get it to find any satalite signal. Power is good, connections are all new and clean, view is clear. tried two different RS 12 antennas, same results.
If you have a loose RS12 try moving it around the deck and see if it make a diffrence.There might be something knocking it out.
If it is doing a cold start it cold take up to 10 min to get a fix. Once it has a fix it will aquire the next time much quicker.RS12's are mostly rock solid and get great fixes.
Also set the time up on the A65 to what you are at ,IE, universal time minus 5 if you are on the east coast of the US.Time set up is under the units menu. Hope this helps
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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I would think it's prity much certain that the DSM 300 is duff. I returned mine back to Raymarine for test and repair £200 + VAT They came back unable to repair as they have no parts for the DSM 300 . They undertake to be able to repair units for up to 10 years and I think that's why they offered me a DSM 30 that will work with my analog display in my case a C70 MFDU and the existing transducer. OR an upgrade to a CP370 digital sonar unit, this will work on your existing tranducer but you will have to upgrade your display to a digital unit, I went for the upgrade and purchased an "a"series 9" MFDU with a chart, fantastic performance. This has left me with a spare analog MFDU that will hopefully keep my radar running a little longer before I have to go down that road and upgrade.
Hope this helps
PS there was no extra to pay so a CP370 for £240 was a good deal
Unplug,replug tv and satalite box both an hour later.The tv,will reset itself,back to factory.Satalite box should upgrade it softwares.Tv now should have all it colors back.Not,than the Tuner board is dead.Tries websites like Shopjimmy.com,Ebay.com to buy a refurbish Tuner board for the replacement.
Just remember this tip Nmea out + goes to NMEA in + and so on. After that you have to make sure the unit is set up to send those sentences and or receive them. Aside from that it should be pretty easy. However if you hook them up wrong you may blow the port (you won't know that you did it either) No smoke no nothing it just wont pass or receive data.
My Raymarine A65 was so bad in daylight I could not read the screen. Used Never Dull polish from ACE hardware, similar to Brasso, and it took every scratch and cloudy mark off the screen. The can documentation includes glass as one of the items it?s safe to use on. Looks new again, Good Luck, Paul
The only other way would be to change the PSU board in the unit. The connector back plane is connected to this board.I am a authorized Raymarine repairer. I could drop ship you the board from Raymarine and email you an instruction manual on how to change it.I am not located in the US so shipping the unit to me for repair becomes expensive.You can also check with your dealer in Seattle first but I do not think that he can buy the board from Raymarine. Raymarinepolicy on repairing product is different from country to country. We are on the other side of the world so Raymarine allows us to repair there product as it is to costly to ship it all back to there repair facility in the states or the UK.If your unit is still under factory warranty then if you open it it will void the warranty.So then you would have to send it to Raymarine. With a diagram if you are natural a technical person you will not have a problem changing the board.If you are technicallychallenged I would say send it to Raymarine. Hope this helps.
With the charts page up, start by hitting the find ship softkey at the bottom of the screen.If that find the boat on the chart all is good.If not you need to check you have a GPS fix. Go to GPS screen and see you are seeing satalites.
If all is good when you hit find ship and the boat disappears again from chart while underway you will need to go into the chart setup menu and see if the screen amplifier is turned off. If off turn on.This is first place to start. Hope that helps
To get back up and running you are going to have to reset the unit. This is from the handbook:
Note: Take care - factory reset clears allWaypoint and Route databases.
➤ To perform a factory reset:
1. Power off the unit.
2. Press and hold CLEARwhilst powering up until <Erase backup procedure>
3. Either press CLEAR to abort Factory Reset and resume normal
Power-Up or press ENTER to continue Factory Reset.
4. Press ENTER again; the unit restarts as for a first time PowerUpwith
all values reset to their original factory settings
When you hit port and have an internet connection, make sure you are running the latest software version, currently listed online as version 1.09. You can download it here: