Question about Samsung ML-2855ND Laser Printer

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How to clear the memory on a Samsung ML-2855ND?

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In order to stop a stalled print job, perform the following steps in order:

  1. Stop the Print Spooling service.
    • Click Start.
    • Click Run.
    • Type cmd.
    • Hit Enter.
    • At the command prompt, type net stop spooler and hit the Enter key.
  2. Delete the stalled print job.
    • Open My Computer.
    • Go to C:\Windows\system32\spool
      • Delete any files you find in this folder (but do not delete any folders!).
    • Go to C:\Windows\system32\spool\printers
      • Delete any files you find in this folder (but do not delete any folders!).
  3. Restart the Print Spooling service.
    • Return to the command prompt used in step 1.
    • Type net start spooler and hit the Enter key.

Posted on Sep 16, 2010

  • steve_indept Sep 16, 2010

    So, when I entered net stop spooler,

    the reply was access is denied.

    Now What?

  • Reyaz qamar
    Reyaz qamar Sep 16, 2010

    try a restart and then delete,
    or
    There are a number of reasons that this can happen, but it usually means that you're having trouble authenticating with the print server. Check the following:

    *
    Right-click the printer on the print server, click Properties, click the Security tab and confirm that the appropriate user accounts have the Print permission. In a home environment where printer security isn't important, this probably means that the Everyone group should have Print permissions. When in a home networking environment, you can also try logging on to the client computer using an administrator account that has the same name and password as an administrator account on the print server.
    *
    Confirm that you can access shared folders on the print server. If you cannot, troubleshoot file sharing (hint: you might need to enable File and Printer Sharing, and enable the File and Printer sharing in the Windows Firewall).
    *
    If you continue to have trouble, use the following procedure to add the printer using a local port.
    1.
    Open the Printers folder on the client computer from which you want to print, right-click a blank part of the window, click Run as administrator

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