Question about GE Refrigerators

1 Answer

I have a GE GSS25TSRDSS. The freezer has frost on the back panel and the refrigerator bottom drawer is freezing food. The ice maker has not been working for about four months, but this temperature issue is new. The fan in the back runs constantly at this point, and there is no freezing on the coils. I had a service tech come out from a well known company that rhymes with ears, and originally they diagnosed a bad fan and broken ice maker. Today, once the parts were here to be installed a different tech said that was not the problem. It was that the fan was not receiving the proper voltage from the mother board - which was caused by a broken, pinched or shorted wire somewhere between the board and the fan, and the wire was in the sealed box walls and therefore the refrigerator was not repairable. Ears gave me the $$ back for everything but the original call. But what I really want to know is can this be possible? I have never heard of this causing a 5 yr old unit to be thrown out for junk.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 54 Answers

The diagnosis may be correct, but that doesn't mean it can't be repaired. It just can't be repaired nicely. It ought to be possible to disconnect the original wire (clip it at both ends), and run a new one. You probably will not be able to route the new wire in the way as the original, but ought to be able to just tape it to the back of the fridge.

Posted on Sep 16, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The upper portion of the freezer turns off, causing the ice to melt. And the cooler side bottom drawer turns into a freezer. I can't figure out what's going on.


You have a frost blocked evaporator. Translation: The cooling coils, located behind the back wall inside the freezer section, have plugged up with frost (usually caused by a burnt out defrost heater, located at the bottom of these coils) which prevents the cold air from circulating inside the freezer, and into the top of the fresh foods section. At the same time, this blocked air flow allows very cold air at the bottom of the freezer section to migrate back into the bottom of the fresh foods section, and thus freeze item in the bottom bins of the refrigerator. Unload the freezer, take the shelves out and remove the back panel. Melt the frost with a hair blower, and change out the heater at the bottom.

Jul 08, 2010 | GE GSS25SGMBS Side by Side Refrigerator

1 Answer

My frost free fridge freezer is too cold and freezing the food in the bottom drawer there is some ice around the bottom drawer


You may have an issue with the temperature control assembly. Check the temperature settings (ideally at "one-half way" for both fresh food and freezer compartments).

Contact an appliance service company.

Feb 19, 2010 | Hoover HCA390FFK Bottom Freezer...

2 Answers

Both top sections fridge/freezer of my side by side are not cold


Sounds like a defrost problem. Remove food from freezer section, take the back wall out after removing shelves, and use a hair blower to melt off the ice and frost. Most likely you need to replace the defrost heater.

Oct 20, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Water pooling underneath bottom drawers


Find the drain line from the freezer to the evaporation pan near the motor. Often the line is visible on the back of the fridge. That line is plugged either with food residue or the collection point in the freezer is solid ice. The self defrost feature melts the frost and drains it to the evap pan. If you remove the floor from the freezer area, you will see the collection point. When the line gets plugged with food, no water drains and then freezes to block the line even worse. So, if there is ice at the collection point, remove it somehow, maybe a hair dryer, and then clear the line by blowing compressed air from the bottom of the drain hose through to the collection point.

May 28, 2009 | Frigidaire 20.6 cu. ft. Top Freezer...

1 Answer

Frost inside and ice on floor of freezer


The water can only come from 2 places, the drain is blocked or the ice maker is over filling.The temps are too good to have any other things going wrong. Let me know, Thanks, Sea Breeze

May 18, 2009 | GE Refrigerators

1 Answer

Freeze will not freeze.


I had a similar problem. The frost in the back is an indication that your coils are frozen. This could be from food packages falling out of the freezer drawers in the back and blocking the air circulation vents or maybe the freezer door was not closed completely and letting moist/humid air in and freezing the coils.
For me it was the first problem listed.I had to completely empty the freezer and Frig. and take the back panel off in the freezer. There you will see the coils and lots of ice!
1. Remove all items from the frig. and freezer and unplug frig.
2. Pull all the freezer drawers out.
3. On my GE side by side I took the light cover off and removed the bulb. There you will see two panel screws. Remove the screws.
4. Now pull out the mouldings on each side and you should be able to remove the panel.
5. Take a hair drier and completely defrost all the ice from the coils.
Be sure to keep plenty of towels handy for all the water mess. Remember to keep an eye on the drain tray in the back of the frig. and use a sponge to collect the water that will build up.
Hope this helps!.....
Woody

Mar 29, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice/frost buildup & loud noise


this is classic compressor failure. the core is freezing due to unregulated pressure in the lines. repairing the compressor will correct this issue.

Mar 11, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Side by side freezer


check the fan in the frezer is it running and is there any frost on the back panel of the frezer

Nov 29, 2008 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

Freezer/water not coming out


An Ice/thick frost build up on the back wall of the freezer if a side by side .The tank will be behind the crisper drawers you will see it frozen block of ice verses water in it you can tap it to see if the water moves.. Your water inlet valve on the disp. side maybe bad as well. Is the refrig section cooling ok??

Feb 11, 2008 | GE GSS20IEM Side by Side Refrigerator

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

133 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Sal DeAngelo

Level 3 Expert

2526 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Andrew Taylor
Andrew Taylor

Level 3 Expert

16736 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...