Whenever someone calls e, I cant hear them unless I turn on the loudspeaker. I tried to all possible solutions that I know but nothing seems to work.
On the otherhand, if I make a call I also can't hear the one I'm calling, so I have to turn on the loudspeaker again in order to hear them.
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My loudspeaker stayed on, but here is the solution for not being able to hear the caller: I chatted with Motorola, as I had this problem. Here is their response: While on a call, press the center button(press the side only to the right) this will give you option to adjust the call volume of the phone...... So, the real answer is close. While on a call, you have to hold down the right outside edge, or ring, of the center key. While holding it down, turn up the volume button on the right side of your phone. It worked for me. Hope this helps!
Hi, when someone calls and when you call someone, and both parties don't hear them self, it means that the mouthpiece which makes the caller hear you when you call, and the earpiece which makes the you hear the caller when he calls, both are damaged.
You will need to replace both the mouthpiece and the earpiece,and problem will be solved.
Your handset thinks that you have headphones connected.
Make sure there is nothing stuck in the headset connector port, and make sure it is clean.
If thats not the problem, then it may be cured via a software upgrade or it may need a hardware repair.
Either way your gonna have to take it to a shop to be done, unless youve got the required equipment to hand.