Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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My hard drive is not being recognized anywhere when it was.

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Jvc172487
If drive is no longer showing up I would double check in Disk Management to see if you need to reassign the driver letter. The links below will help you do this.

How to change your drive letter in Windows Vista and Windows 7

How to change your drive letter in Windows XP


If the drive does not show up then most like the controller card for the USB connection has gone bad. If you are still in warranty I would contact Western Digital about getting an RMA for the drive. If you are out of warranty then you should be able to pull the drive out of the encloser and connect it directly to you computer to access the data.

Let me know if you have any more problems or questions

Issken
http://www.fixya.com/users/issken

Posted on Sep 16, 2010

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