Question about Acer Aspire 5100 Notebook

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Frozen key board

When I turn my acer aspire notebook i cant type. The keyboard is locked and. I cant use my usb ports or my notebook freezes up.

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  • MikeReilly May 11, 2010

    Do you have (or have you had in the past) Webroot Spy Sweeper antispyware software on your computer?

    I've found this problem to be caused by a number of things, but the most common that I've seen is a broken/misconfigured installation of Webroot Spy Sweeper. Also a broken keylogger can also cause this. Check devmgmt.msc for device filters on your keyboard driver, and check your registry for left over Webroot Drivers. And this is an Acer so it wouldn't hurt to attempt to update your BIOS.

    If anything I said confuses you in any way you should probably seek professional help to rectify this problem. This isn't exactly in DIY territory for the average user.

    On the off chance that it isn't a problem with Spy Sweeper or a keylogger it's probably a hardware issue.


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Try to reinstall windows

Posted on May 24, 2008

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Hi...

The best way to check if it is a keyboard issue or computer, is go to the BIOS Setup screen and check the keyboard there.
Let me know
Thanks
Smith

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