Hi,
Your phone settings is corrupted.So you have to just take it to factory settings so your
problem will be solved.
1. BlackBerry Pearl, go to Options
2. Select Security Options
3. Select General Settings
4. Press the button located left of the trackball
5. Finally, select Wipe Handheld
Note:Please take backup of contacts and phone memory details.
post a comment for further assistance.
Thank you for using fixya have a nice day:-)
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thank you so much for the assistance that was a big help and i dont mind re-setting it all again because i really like this phone. thanks once again
Linz
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