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My HP Photosmart Premium printer says to, "Load paper tray." But the paper tray has over 1/2 inch of paper. Printer will NOT print. How do I fix this problem???

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  • billpityn Sep 16, 2010

    Dear ftw1952:
    I pushed the paper into the tray about an inch past normal, and printer started to print.
    How do I calibrate the sensor???

    I do not think I stretched a spring. I did not force anything ever.

    Sincerely, Bill

  • billpityn Sep 16, 2010

    Dear ftw1952:
    Did you get my note??? How do I calibrate the sensor???
    Bill

  • billpityn Sep 16, 2010

    I have a HP Photosmart Premium printer. The sensor is out of calibration. Display says, "Load paper tray", but I have a half inch thick of paper in the tray. If I push the paper deep into the printer, the printer will print.
    How do I calibrate the sensor???
    Bill

  • billpityn Sep 16, 2010

    There are no ways of calibrating the sensor .What you can do is try to remove the tray completely and assemble it from the beginning.

    Dear Tech:
    How do I remove the tray completely??? and, if I did remove the tray how would that affect the sensor??? Bill

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  • Master
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Hello,

Try to do a power cycle of the system. Unplug the power cable from the printer, also from the computer via the USB cable and then let it stay like that for a couple of minutes. Plug it back in again and then let me know about the results.

Also, is it possible if you can give me the exact model name of the printer?

Posted on Sep 16, 2010

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  • Master
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There are no ways of calibrating the sensor .What you can do is try to remove the tray completely and assemble it from the beginning...

Posted on Sep 16, 2010

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  • Master
  • 10,319 Answers

The paper sensor is either out of adjustment or the spring for the tensioner is stretched. Do this, push the paper futher inward & see if it pulls the paper in to print. If so the sensor is at fault

Posted on Sep 16, 2010

  • frank thomas wilson
    frank thomas wilson Sep 18, 2010

    The sensor is bad so it would be replaced to have it running again as it should.. If left alone just push the paper in each time

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Loading your paper
Paper loading tips:
● Load paper with the side to be printed facing down.
● You can print photos and documents on a wide variety of paper sizes, from
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Paper type How to load Tray to load
Any supported
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Load the Main tray
Chapter 2
(continued)
12 HP Photosmart 8200 series
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6. Make sure the light on the
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turned off to enable
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Load paper and adjust guides inward
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2 Paper-length guide
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