Question about Microsoft Zune JS8-00001 Digital Media Player

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Lock switch my zune seems to be stuck on the lock switch and i can access my sune any more is there anyway it can be fixed.

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You could try opening it up and checking to see if anything inside is loose or broken around the lock switch area at the top.

here is how you open your zune:

Posted on May 23, 2008

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Brand new 8g black Zune, the lock emblem is on, but the unlock switch is off, I have tried everything and it won't unlock. I've yet to find help from Zune website or anywhere.


Hi if the lock switch is stuck on hold and the lock switch is in the off position you will need to get the lock switch/head phone jack assemble replaced in your player.

If you need more help, parts or repair services you can go to my repair service web page at firehouse7777.weebly.com and find info to contact me if needed. thanks

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Zune will not charge screen is blank just want to save hard drive


you can plug it into an ipod video board (if it's a zune 30) or ipod classic board (if it's a zune 80gb). then you can use a tool like sharepod to pull the music out. but you'll have to open the devices up there is a guide on how to open the zune. this is not easy without breaking things though.

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1 Answer

Zune 30 gb broken "lock" button


The Lock button came right out and the wires attached to it broke, right? If so, y'alls pfft.
or, if not...
Go to this website and follow Steps 1 thru 4 ONLY. Picture 4 of Step 4 shows the top of the device to the left and the headphone jack nearest you. The Lock button should be right below the top arrow on the left of Picture 4. To unlock it, slide the switch **away** from the headphone jack.

!!! Please note that this is all strictly assumptions on my part. I have *never* taken my 30gig apart and am strictly working from the pics & past experience w/ micro-electronics. Do Not Take My Words As Being Absolutely Correct !!!

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3 Answers

Zune lock


Zune lock is the switch at the top of the zune correct? Slide it into unlock position.

If it's passworded and you can't get it unlocked
try this:
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

If this helps Rate this a FIX-YA.

Jan 04, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

My Zune 30GB is frozen on the start up thing!


Disassemble and disconnect the battery for about 10 seconds. All Zune 30's apparently siezed this AM. MS is working on their solution, not sure when it will come out. The battery disconnect is at least a temp fix. Mine works fine after doing it.

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

30 gig Zune is froze up


Mine is locked up also. I tried the back and up keys simultaneously and nothing happened. The screen is stuck on the zune logo with the white bar on the bottom.

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

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I fixed mine without opening it up. Read what I did and see if it may help first.

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My zune lock switch completely broke off in the locked position. I used a paper clip to remove the small plastic tray under where the switch use to be. It came off pretty easily. Then I could see a small black toggle switch can I was able to flick it in the unlock position.

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